Retail Cosmetics Sales Counter Manager - Lancome, Reno Meadowood - Full Time

Retail Cosmetics Sales Counter Manager - Lancome, Reno Meadowood - Full Time

Location : Reno, NV

Salary : $16.50-$25.50 Hourly

Summary : As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer engagement delivering genuine hospitality through personalized consultations, expert product application, and a deep understanding of each customers beauty and style preferences. Youll inspire teamwork to drive sales and elevate the customer experience by creating meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized service. In addition to meeting and exceeding sales goals, youll analyze business performance, execute vendor events and promotions, and partner with vendors and store leadership to grow the business. You'll also oversee stock presentation, hygiene standards, and team performance to ensure an exceptional and polished brand experience.

Minimum / Preferred Requirements :

• Deliver exceptional customer service through personalized consultations and expert product knowledge
• Build lasting relationships with clients and drive client development through outreach and follow-up
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results
• Plan and execute in-store and vendor-led events to drive traffic and engagement
• Maintain brand standards through proper merchandising, hygiene, and stock replenishment
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
• Collaborate with vendors, personal stylists, and store leadership to optimize outcomes
• Resolve customer concerns in a professional and customer-first manner
• Stay informed on new launches, best-sellers, and beauty trends to support team education
• Manage multiple priorities in a fast-paced environment with strong attention to detail
• Demonstrate flexibility, sound judgment, and a passion for the beauty industry
• 3-5 years of relevant retail, beauty, or leadership experience preferred
• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality
• Must be able to :