Program Manager

Job Description

POSITION : Full-time Program Manager to provide operational support for nonprofit professional and trade organizations. This is a highly visible role which demands extensive customer service skills, ability to manage multiple priorities, a high level of professionalism, and ability to interface with internal and external leaders regarding the programs of the association(s).

You will plan, organize, direct and coordinate association programming. Success in this position requires a positive, results-oriented manager with excellent follow-through and attention to detail; the ability to identify and manage resources required to provide client services; impeccable organizational skills; strong and persuasive communication skills; the ability to provide customer-focused service; good technology skills; and an entrepreneurial orientation. The ideal candidate must thrive in a challenging and fast-paced environment where prioritizing and multi-tasking are the norm. The Program Manager reports directly to the AMI Vice President of Team Development.

ROLES AND RESPONSIBILITIES :

• Managing current programs and services, developing new programs, improving current programs to meet the needs of members
• Facilitating efficient communication and effective service among and between volunteer elected and appointed leaders, committees and members.
• Project planning to ensure long-term growth and sustainability of each program as assigned
• Ensuring that each program makes measurable progress against goals
• Seeing that leadership is kept fully informed on the conditions and operations of the association
• Developing program budgets; reviewing progress, and providing reports as needed
• Planning, promotion and administration of meetings and events

QUALIFICATIONS :

WORK FORMAT : This is a hybrid position based out of Gig Harbor, WA.

ABOUT AMI : Association Management Inc (AMI) is where leaders and members of success driven associations receive professional nonprofit expertise and pro-active development support needed to maximize their potential and realize their vision.

CORE VALUES :