Overview
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.
We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Designer.
Responsibilities
- Help customers see what is possible with the latest on-trend merchandise by building meaningful and long-term relationships and using comprehensive knowledge to guide customers furnishing entire rooms or individual pieces.
- Utilize the latest trends and work with a range of design styles from classic to contemporary.
- Use digital tools and technology during in-store and in-home consultations to show how furniture, fabrics and decor can bring a customer’s vision to life.
- Drive sales and deliver a differentiated experience by providing enriching customer interactions and elevated design offerings in-store, in-home, and virtually.
- Create elevated designs for customers using moodboards, 2D & 3D floor plans, product lists and customer presentations.
- Lead design consultations in person (in-store or in-home) or via email, phone and virtual channels; deliver projects in a timely manner within determined timelines.
- Align with brand aesthetics and merchandising strategy by channel (Store, E-Commerce, Catalog).
- Maintain understanding of product information, care instructions, and stay informed on competition and industry trends.
- Meet or exceed individual sales, KPI and service goals, and engage customers on the sales floor using selling skills.
- Actively listen to customers to identify products that meet their needs and communicate loyalty services (e.g., designer rewards, Design Trade Program, credit card).
- Support and model excellent service with a positive attitude and enthusiastic, gracious, and efficient customer care.
- Support store training and education on design services to drive understanding of offerings.
- Develop new and lasting relationships with customers through networking and clienteling.
Qualifications
Understanding of basic design functions including spatial planning, fabric selection, lighting and interior design styles.Excellent, effective, and timely communication skills with ability to translate brand vision and customer needs.Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficiency in floor planning.Ability to stay up to date on current design trends and build long-lasting relationships with customers.6+ months competitive sales or interior design service experience preferred.Ability to move and / or lift up to 50 pounds; heavier merchandise with team assist.Availability
Full-Time roles : Open availability to work flexible hours on weekdays, evenings and weekends.Part-Time roles : Availability to work two or more weekend days (Friday, Saturday, and / or Sunday) and at least one weekday or night.#J-18808-Ljbffr