Sales Operations Manager

Sales Operations Manager

As Sales Operations Manager, you'll be the strategic and operational backbone of our sales organization building the systems and processes that power high-performance revenue growth. You'll partner closely with GTM leadership, AEs, Product, and Finance to manage forecasting, optimize sales funnels, and unlock insights from our data.

This role blends strategic thinking and hands-on execution. You'll design and refine processes, manage tooling (Salesforce, Outreach, Nooks, etc.), and own end-to-end sales analytics from pipeline coverage to win-loss insights to territory mapping.

If you've been the architect behind scalable GTM processes, love digging into dashboards, and thrive in early-stage chaos, this is your chance to build a best-in-class sales operations engine from the ground up.

Responsibilities

Forecasting & Pipeline Management : Own weekly roll-ups, scenario planning, segment / territory coverage, and sales forecasting accuracy. Monitor pipeline health and highlight at-risk or stuck deals.

GTM Process Optimization : Define and evolve sales stages, funnel conversion metrics, deal cycles, and SLA adherence. Enable consistency in execution and clear visibility for leadership.

Systems & Tooling : Maintain and optimize Salesforce architecture. Own integrations and workflows across Outreach, Nooks, and enrichment tools. Champion cleanliness, deduping, and structured data.

Reporting & Dashboards : Build and maintain dashboards across key metrics source attribution, bookings, ACV, deal velocity, strategic account activity, and persona-level coverage.

TAM Mapping & Segmentation : Collaborate with leadership to define opportunity distribution, identify market gaps, and drive segmentation strategies that align with revenue goals.

Win / Loss Analysis & Product Insights : Track why we win, why we lose, and what signals matter most. Turn analysis into feedback loops for product, enablement, and strategy.

Lifecycle Management : Partner across functions to identify evolving customer needs, track usage patterns, and surface signals that impact retention and expansion.

Qualifications

Salesforce administration, reporting, and workflow configuration

Deep experience with sales analytics, forecasting models, and pipeline metrics

Strong data acumen able to dig into raw datasets and synthesize actionable insights

Operational builder mentality not just a tool user, but someone who improves systems

Comfortable leading meetings with sales reps and executives alike

Bonus Points For

Familiarity with platforms like Hex, Looker, and other BI tools

Experience creating TAM maps and market penetration strategies

Comfort evaluating and implementing new sales tools (Outreach, Nooks, BuiltWith, etc.)

Understanding of B2B SaaS sales cycles and mid-market to enterprise sales dynamics

Why Join Us?

Be a core builder in an ambitious, globally minded startup.

Learn hands-on how to scale international compliance systems.

Work across functions and with leadership early in your career.

Make a visible impact immediately through enablement and operational design.

Enjoy a flexible, remote-first culture with strong mentorship and ownership opportunities.