Group Manager Sector Digital Channels Planning & Delivery, Sector Digital Channels, Data & Digital

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it…

Te whiwhinga mahi | The Opportunity

Our Sector Digital Channels team plays a pivotal role as a catalyst for change in our nationally enabled services. Our mission is to create digital solutions that are both cost-effective and sustainable, revolutionizing accessibility through user-friendly digital self-service options and assisted channels. Through automation and seamless integration, we aim to ease the burden on our workforce.

Our team proudly takes the lead in managing, delivering, and offering unwavering support for all our national external services. These services, curated by Data and Digital, are tailored for entities beyond Te Whatu Ora, Te Aka Whai Ora, and Manatū Hauora. Additionally, our team champions the development and oversight of APIs that foster interconnectedness across the various systems and services employed by external parties, such as the National Immunisation Register and Health Practitioner Index.

Mōu | About you

As the Group Manager Sector Digital Channels Planning and Delivery you will be a key member of the Sector Digital Channels senior leadership team that has the collective accountability for driving change, maintaining and enhancing technology services and implementing and supporting Te Whatu Ora priorities at a national level.

As the Group Manager, Planning and Devliery you will be responsible for: Working in conjunction with the Data and Digital Office of the PMO and Portfolio Team, lead the planning for delivery and alignment of Data and Digital initiatives within Sector Digital Channels to deliver agreed outcomes. Provide leadership of project activity ensuring alignment to agreed practice and objectives. Management and development of consistent reporting on project and programme, projections, and financial performance (Capex and OPEX).

You will bring along your extensive knowledge and experience to providing strategic leadership to people, practices, principles, strategy, and tooling that increases the effectiveness of each Sector Digital Channels capability through common and co-created knowledge.

Ensuring the supporting capabilities for Sector Digital Channels are right sized, fit for purpose and ensures overall delivery outcomes are being achieved. Playing an advisory role across Sector Digital Channels to aid the senior leadership team to establish and operate sound capability practices.

This role will provide strategic leadership across Testing, Business Analysis, PMO and Planning, and Delivery to ensure robust, efficient, and sustainable delivery of secure and reliable organisational outcomes that support Te Whatu Ora Strategies. It works collaboratively with peers across Data and Digital to ensure delivery capability is allocated where needed to assist with resource levelling.

Preference will be given to applications of significantly affected Kaimahi through the change process.

Ngā pūkenga me ngā wheako | Skills and experience

• Significant experience in a similar role managing service strategy, design, and digital consumer services in a large and complex organisation
• Broad knowledge and experience in senior technology leadership positions with a background in IT management including working with internal and external stakeholders
• Demonstrated ability to motivate and encourage teams in an environment of change, financial prudence, and an increasing level of digital maturity across the organisation.
• Proven ability in managing suppliers and vendors through best practice procurement processes and Government contracts.
• Experience defining and negotiating contracts and service level agreements.
• Proven financial management experience (forecasting, cost control and meeting financial targets across OPEX and Capex budget lines).
• An understanding of the significance of and obligations under Te Tiriti o Waitangi, including how to apply Te Tiriti principles in a meaningful way in your role
• Competency with te ao Māori, tikanga, and te reo Māori or a willingness to learn and grow

Ko te mahi e tika ana mō te ao hurihuri nei |Work that suits today's ever -changing world

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

Nau mai, uru mai | Come and join us

When you join us, you become part of transforming the health system. This is a once in a life-time change,that will touch the lives of everyone in Aotearoa, and future generations.

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system – Māori, Pacific and Disabled People.

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion

We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.

We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Me pēhea te tuku tono | How to apply

To view the position description and/or apply for the role (by submitting your cover letter and CV), please click “APPLY NOW.” For tracking and reporting purposes, all applications must be submitted through our online career portal. If you have any questions about the role, please feel free to contact Caitlin careers@health.govt.nz

Preference will be given to applications of significantly affected Kaimahi through the change process.