Facilities Operations Manager

Facilities Operations Manager

Responsible for managing the daily environmental, office, and event support operations for the interior and exterior of facilities across all sites. Oversee the Office Services, Environmental Services, and Event Support teams, provide leadership and mentoring to three direct reports : Facilities Operations Assistant Manager, Facilities Operations Lead, and Facilities Operations Associate. Responsibilities will include the following, but are not limited to :

• General Management : Responsible for the implementation of Office Services, Environmental Services, and Event Support work across all sites.
• Oversee a 24 / 7 operation that works in three shifts, 1st (Day Shift), 2nd, and 3rd (Overnight Shift).
• Plan, organize, and communicate staff work schedules and projects.
• Evaluate progress of work for completeness, accuracy, and conformance to standards and specifications with ongoing review and shift audits.
• Perform annual performance dialogues as well as coaching, training, and opportunities for growth.
• Collaborate with internal and external stakeholders towards the successful completion of projects and delivery of day-to-day needs.
• Work with Director of Facilities to determine priorities for maintenance and service activities.
• Perform periodic site visits with Director of Facilities.
• Supervise Office Services and Environmental Services and Event Support staff across all sites and shifts.
• Schedule and oversee contracted services for office services, building maintenance, and environmental services.
• Inspect contracted maintenance work for conformance with plan agreements and resolve disputes between the department and contractors.
• As needed, personally performing any of the Facilities, Office Services, and Environmental Services duties.
• Partner with supervisor on office space planning needs.
• Inspect appearance and cleanliness of areas after job completion.
• Repair and maintain Facilities FF&E, custodial equipment, and maintain stock of parts.
• Develop cleaning equipment service requirements and plans.
• Contribute to the establishment of service and operations standards.
• Work with colleagues to make effective business decisions to achieve goals and maximize efficacy.
• Implement and monitor policies and procedures.
• Provide technical assistance and training to staff.

Budgeting : Participate in annual operating and capital budget processes, including five-year projections.

Prepare and administer the department budget in assigned area of responsibility.

Workforce planning and annual staff requirements.

Other Duties : Contribute to an institutional focus of delivering exceptional, welcoming, and inclusive customer servicecreating positive, meaningful experiences for all visitors, every time.

Participate in institutional learning opportunities to grow our collective understanding and integration of antiracism, cultural competency, and equity values into SAM's work.

FSLA STATUS : Full Time, Exempt

REPORTS TO : Director of Facilities

COMPENSATION : $94,000

BENEFITS Benefits include a fully employer paid HMP medical plan or an employee contribution PPO plan, dental, vision, and basic life insurance / LTD / AD&D, Flexible Spending Account, Short Term Disability, Supplemental Dental Insurance and participation in SAM's 403b retirement plan. Following 1 year of service and 1,000 hours worked, SAM makes a discretionary 3% employer contribution regardless of participation and provides an employer match program. Historically, this contribution has been made annually. Additional benefits include paid time off for vacation, PSST, bereavement leave, and jury duty, 11 scheduled holidays, 1 paid floating holiday, a subsidized unlimited Orca card, onsite fitness facility, and an EAP. FT Staff also receive a Patron level membership to SAM, a Tier III membership to the American Alliance of Museums and discounts to museum shop and programming.

ABOUT SAM Seattle Art Museum's vision is to be the museum for all of Seattlea bold, dynamic hub of creativity, belonging, and cultural leadership, shaping the future of art and community. To create a welcoming community where people find inspiration and discover our common humanity through exceptional art and dynamic, engaging programs. Art is always at the start and heart of what we do. Collecting, conserving, and displaying extraordinary works of art is the governing motivation of our museum. So too is fostering a vigorous exchange of ideas while cultivating connection with the broad array of communities we serve. As the leading visual arts institution in the Pacific Northwest, SAM shares its global connections, powerful exhibitions, and dynamic programs to engage, educate, and inspire. SAM is a vibrant, three-site organization that is supported by 365 employees, 10 executive leaders, and more than 200 volunteers.

WE ARE LOOKING FOR Required Qualifications :

Preferred Qualifications :

WORK CONDITIONS :

Exposure : Work areas are primarily inside, in a climate-controlled environment with moderate background noise. Workspaces may include outdoor areas. Position involves working with hazardous chemicals and cleaning agents.

Stationary Work : Approximately 60 % of time is spent stationary while working at a desk. Balance of time (approximately 40 %) is spent moving around the work area. Occasional extended periods of standing may be required when assisting at Museum events.

Communication : Clear and effective verbal and written communication in English with trustees, the public, and co-workers is necessary.

Vision : Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork.

Office Work : Ability to effectively and regularly operate a computer, keyboard, telephone, and other office productivity machinery, such as copy machines and printers, and ability to inspect, prepare and use paperwork, files, equipment, and supplies is necessary.

Lifting / Carrying / Pushing / Pulling : Ability to transport up to twenty-five (25) pounds of equipment and supplies.

ACOMODATION : If you need assistance applying for a role due to a disability or additional need, please let us know at hr@seattleartmuseum.org. The Seattle Art Museum will consider reasonable accommodations for all employees with disabilities to perform the essential functions / duties of this position. If you need an accommodation during the application or interview process, please contact hr@seattleartmuseum.org. For candidates, we ask that, if possible, you wait until you're invited to a screen, online technical assessment or