Healthcare Process Improvement Coordinator

Healthcare Process Improvement Coordinator

If you enjoy solving complex challenges in a collaborative environment that celebrates each person's ideas, experience, and creativity, this might be the opportunity for you. Flad is a national architectural firm currently hiring a Healthcare Process Improvement Coordinator. Integrated with project teams, this role will apply design research and process improvement to inform planning and design decisions for Flad's innovative and award-winning healthcare practice. Flad is a team of creative, intelligent, energetic people who help our clients solve the issues that change people's lives.

How Will Your Days Be Spent

• Promote continuous improvement by advising and coaching others on the use of improvement science and research methods and tools in healthcare planning and design.
• Work collaboratively with clients, leadership, and project teams to augment planning and design processes with process improvement and research driven philosophies. This includes contributing and facilitating process improvement and research studies for a variety of healthcare planning and design projects (e.g., strategic and campus planning, feasibility studies, and architectural projects).
• Help plan and facilitate visioning, planning, and process improvement workshops with clients.
• Work with clients and project teams to analyze current operations and processes, identify opportunities for improvement, and help translate future operations and process improvements into space needs and design.
• Analyze and interpret data to quantify improvement opportunities and results. Produce and present meaningful metrics, illustrations, and insights in a manner that helps clients and project teams easily understand and apply the information.
• Aid in data collection and analysis for pre- and post-occupancy evaluations and other design research initiatives; includes onsite data collection in healthcare environments.
• Plan and facilitate meetings with a wide range of stakeholders including leaders, clinicians, front-line healthcare staff, facilities, and architectural staff on clinical and operational performance topics, using effective meeting management tools and techniques.
• Aid in proposal development for research, process improvement, and analytics services.
• Promote continuous improvement and learning by coaching healthcare practice staff and project teams in process improvement methods, tools, and applications. Assist with dissemination and adoption of new tools, approaches, and research findings throughout the healthcare practice.
• Aid in publishing, presenting, and submitting awards of related work.

What You Bring To This Role

Experience :

Required Technical Skills :

Education :

Flad offers a wide range of benefits including :

Flad Architects is an Equal Employment Opportunity employer. Flad will provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If you need a reasonable accommodation to apply for a position, please contact Human Resources at 608-238-2661 or email us at humanresources@flad.com.