Job Description
Job Description
Description : Key Responsibilities
- Administer and maintain internal IT systems, including servers, workstations, networking equipment, and software applications.
- Provide hands-on support to team members for hardware, software, and connectivity issues.
- Manage user accounts, permissions, and access controls across systems (Windows, Linux, VPN, etc.).
- Monitor system health and performance; generate regular reports and implement improvements.
- Collaborate with global IT teams to ensure compliance with corporate IT policies and standards.
- Assist in onboarding / offboarding processes, including provisioning and decommissioning of IT assets.
- Maintain documentation of IT systems, configurations, and procedures.
- Provide technical support for remote and on-site employees.
- Serve as a go-to resource for the entire team for IT-related needs and troubleshooting.
Why Join Us?
Be part of a global technology leader with a strong commitment to innovation.
Work in a collaborative environment where your IT expertise supports mission-critical operations.
Opportunity to grow and develop in a dynamic industry with international exposure.
Requirements :
Required Skills & Qualifications
Strong team player with the ability to work independently and prioritize tasks.Excellent communication and interpersonal skills.High attention to detail and professionalism.Linux and Windows administrationNetworking fundamentals (TCP / IP, DNS, DHCP, firewalls)VPN and remote access technologiesM2M communications (IoT)Strong documentation skills – ability to clearly and consistently document IT systems, configurations, procedures, and support activities.Preferred Qualifications
Associate degree or higher in Information Technology, Computer Science, or related technical field.Familiarity with MS SQL or other database platforms.Basic understanding of railroad infrastructure and signaling systems.Experience with IT asset management and helpdesk ticketing systems.Experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud.Familiarity with cybersecurity best practices, including endpoint protection, patch management, and threat detection.Knowledge of backup and disaster recovery solutions and strategies.Experience managing Active Directory and Group Policy in a Windows environment.Experience supporting hybrid work environments, including remote desktop solutions and collaboration tools (e.g., Microsoft Teams, Zoom).Familiarity with compliance standards such as ISO 27001, NIST, or GDPR (if applicable to your industry).