Talent.com
Customer Development Manager

Customer Development Manager

Advantage SolutionsScarborough, ME, United States
7 days ago
Job type
  • Full-time
Job description

Customer Development Manager

Job Locations

US-ME-Scarborough | US-NH-Manchester | US-VT-Rutland | US-MA-Leominster

Primary Posting Location : City

Scarborough

Primary Posting Location : State / Province

ME

Primary Posting Location : Postal Code

04074

Primary Posting Location : Country

US

Requisition ID

2025-437105

Position Type

Full Time

Category

Sales (Professional)

Minimum

USD $43,000.00 / Yr.

Maximum

USD $55,200.00 / Yr.

Summary

Customer Development Manager - Retail

At our Company, we grow People, Brands, and Businesses! We are seeking a talented Customer Development Manager (CDM) to be responsible for developing and growing sales volume for retail clients in assigned territory, markets and regions through effective relationships with store operations personnel at the region and market level. This role will develop relationships with higher level decision makers that have a positive impact on all assigned stores within the region or market. The CDM works with Retail Supervisors to raise the level of effectiveness across the entire region. As part of our winning team, you'll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer :

Full-Time Benefits (Medical, Dental, Vision, Life)

  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off

Responsibilities :

  • Act as an account manager for an assigned retail merchandising account.
  • Meeting or exceeding POS-to-plan goals for assigned territory and markets.
  • Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions.
  • Establish strategic presence of the represented client brands across the store. Collaborate with retailer leadership.
  • Provides sales training and skill development of retail sales merchandisers in like geographies.
  • Follows sales call standards and effectively orchestrates a call coverage plan that meets the business needs of Client and the retail customer.
  • Qualifications :

  • Bachelor's Degree or equivalent experience is required
  • 3-5 years previous experience managing key account in the retail or consumer packaged goods industry
  • 2-4 years previous experience as a retail sales merchandiser or Frontline Associate
  • Demonstrated history of building effective cross-functional relationships with stakeholders throughout the business
  • Strong phone sales skills; Excellent written communication and verbal communication skills; Excellent oral presentation skills
  • Ability to travel 40% of the time locally, travel and driving are essential duties of this job
  • Job Will Remain Open Until Filled

    Responsibilities

    The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

    Position Summary :

    The Customer Development Manager (CDM) is responsible for developing and growing sales volume for assigned brands in an assigned territory, markets and regions through effective relationships with store operations personnel at the region and market level. Developing relationships with these higher level decision makers should have a positive impact on all assigned stores within a given region or market.

    The CDM works with Retail Supervisors to raise the level of effectiveness across the entire EDRT area and region. This may include such opportunities as : planning, working retail with Retail Sales Merchandisers (RSMs), training and developing skills of RSM's.

    Essential Job Duties and Responsibilities :

    Achieving Results

  • Meeting or exceeding POS to plan goals for assigned territory and markets
  • Growing POS for retail brands by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions.
  • Consultative Selling

  • Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions
  • Delivering consistent market & region level contact with appropriate customer contacts
  • Effectively strategic presence of the represented client brands across the store. This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel. This collaborative relationship is developed on a mutual interest and business relationship.
  • Developing Others

  • Provides sales training and skill development of RSM's in like geographies
  • Utilizes preferred coaching style - coaching vs. telling, role playing, open ended questions
  • Provides constructive feedback and development opportunities to RSM via coaching and training recap forms
  • Communicates feedback to Retail Supervisors (RS) concerning associate strengths and opportunities
  • Mentors assigned candidates
  • Organizing and Planning

  • Follows sales call standards and effectively orchestrates a call coverage plan that meets the business needs of Client and the retail customer
  • Effectively manages KPI to plan objectives
  • Administration / Reporting : complete accurate and timely paperwork, reports, recaps, itineraries, timesheets, expense reports, etc.
  • Other related duties as assigned

    Supervisory Responsibilities

    Direct Reports

    Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

    Indirect Reports

    May delegate work of others and provide guidance, direction and mentoring to indirect reports

    Travel and / or Driving Requirements

    Travel and Driving are essential duties and function of this job

  • Travel up to 40%
  • Minimum Qualifications

    Education Level : (Required) High School Diploma or GED or equivalent experience

    (Preferred) Bachelor's Degree or equivalent experience

    Field of Study / Area of Experience :

  • Previous experience as a retail sales merchandiser or Frontline Associate 2-4 years
  • Completed all Sales Related Training & Certification
  • Skills, Knowledge and Abilities

  • Excellent written communication and verbal communication skills
  • Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
  • Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
  • Well-organized, detail-oriented, and able to handle a fast-paced work environment
  • Environmental & Physical Requirements

    Field / Reps Requirements

    Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities : engage in considerable physical activity, ability to lift and / or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and / or cooking is essential.

    Additional Information Regarding The Company Job Duties and Job Descriptions

    Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position / department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

    Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

    Important Information

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

    The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

    CONNECT TO YOUR CAREER

    Not ready to apply? Connect with us for general consideration.

    Create a job alert for this search

    Development Manager • Scarborough, ME, United States

    Related jobs
    • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    AaronsBiddeford, ME, United States
    Full-time
    Customer Accounts Advisor The salary range for this role is $16.This position is also eligible for incentive pay based on performance. Aaron’s Customer Account Advisors serve as coaches to our cus...Show moreLast updated: 9 days ago
    • Promoted
    Customer Development Manager

    Customer Development Manager

    Advantage Sales and MarketingScarborough, ME, US
    Full-time
    Customer Development Manager - Retail.At our Company, we grow People, Brands, and Businesses! We are seeking a talented Customer Development Manager (CDM) to be responsible for developing and growi...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Manager In Training - Biddeford, ME

    Manager In Training - Biddeford, ME

    VipautoBiddeford, ME, US
    Full-time
    VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to be prepared to lead a team to ensure effective operation in serving customers at their lo...Show moreLast updated: less than 1 hour ago
    • Promoted
    Licensed Behavioral Health Therapist-Telehealth Only

    Licensed Behavioral Health Therapist-Telehealth Only

    LifeStance HealthBailey Island, ME, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 30+ days ago
    • Promoted
    Account Manager (ME)

    Account Manager (ME)

    Emery Jensen Distribution, LLCAuburn, ME, United States
    Full-time
    Top Talent Wanted! Calling all top performers in Maine.We are setting the bar and taking market share in the hardlines and pro lumber industry. We are looking for a top performer to join our team.Do...Show moreLast updated: 12 days ago
    • Promoted
    • New!
    Retail Merchandiser (Next-Day Pay)

    Retail Merchandiser (Next-Day Pay)

    Spar GroupNaples, ME, US
    Part-time
    Come join SFS as a Retail Merchandiser independent contractor and enjoy all the benefits of creating your own schedule.This flexible environment is created by the clients we service, they provide a...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Entry Level Retail Merchandiser (Create Your Own Schedule)

    Entry Level Retail Merchandiser (Create Your Own Schedule)

    Spar GroupCornish, ME, US
    Part-time
    Come join SFS as a Retail Merchandiser independent contractor and enjoy all the benefits of creating your own schedule.This flexible environment is created by the clients we service, they provide a...Show moreLast updated: 7 hours ago
    • Promoted
    Circle Furniture - Design / Sales Consultant -Downtown Portsmouth NH

    Circle Furniture - Design / Sales Consultant -Downtown Portsmouth NH

    Circle FurnitureOgunquit, ME, US
    Full-time
    Do you have an eye for design and a talent for sales? Are you passionate about creating beautiful, functional living spaces? Circle Furniture is looking for a full-time Design / Sales Consultant to...Show moreLast updated: 6 days ago
    • Promoted
    Software Development Manager

    Software Development Manager

    Portland WebworksPortland, ME, US
    Full-time
    Portland Webworks (and our public sector brand GovWebworks) is a mission-driven software consulting and professional services agency focused on custom development for the public sector.We build web...Show moreLast updated: 30+ days ago
    • Promoted
    Youth Development Specialist - Relocation to Hershey, PA Required

    Youth Development Specialist - Relocation to Hershey, PA Required

    Milton Hershey SchoolBiddeford, ME, United States
    Full-time
    Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education wit...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Market Manager - Northern New England

    Retail Market Manager - Northern New England

    TD BankAuburn, ME, US
    Full-time
    The Retail Market Manager (RMM) contributes to AMCB TD Bank's overall strategic goals by leading the financial performance, customer experience, and operational efficiency of store locations within...Show moreLast updated: 2 days ago
    • Promoted
    Licensed Marriage and Family Therapist

    Licensed Marriage and Family Therapist

    HeadwayNE, United States
    Full-time
    Licensed Marriage and Family Therapist (LMFT).Wage : Between $90-$127 an hour.Licensed Marriage and Family Therapist — Are you ready to launch or expand your private practice? .Headway is here to he...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse RN - Progressive Care Unit - $1,853 to $2,006 per week in Bridgton, ME

    Travel Nurse RN - Progressive Care Unit - $1,853 to $2,006 per week in Bridgton, ME

    TravelNurseSourceBridgton, ME, US
    Full-time
    TravelNurseSource is working with Host Healthcare to find a qualified PCU RN in Bridgton, Maine, 04009!.Host Healthcare is an award-winning travel healthcare company with an immediate opening for t...Show moreLast updated: 4 days ago
    • Promoted
    Sales Agent

    Sales Agent

    AAA Northern New EnglandBrunswick, ME, United States
    Full-time
    Comprehensive benefits including pension plan.Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic, career dedication, and winning a...Show moreLast updated: 4 days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Taco BellBiddeford, ME, US
    Full-time
    Are you a highly skilled and motivated individual looking for an immediate opportunity as an Assistant Manager at Charter Foods? Do you thrive in a dynamic and fast-paced environment? If your answe...Show moreLast updated: 30+ days ago
    • Promoted
    Business Development Manager - Nordics (m / f / d)

    Business Development Manager - Nordics (m / f / d)

    Pliant.ioHarrison, ME, US
    Full-time
    Business Development Manager - Nordics.You support Pliant as a Business Development Manager - Nordics and build up our sales unit there. You convince our potential customers that Pliant's digital cr...Show moreLast updated: 30+ days ago
    • Promoted
    Staff Development Coordinator (RN)

    Staff Development Coordinator (RN)

    Kennebunk Center for Health & RehabilitationSanford, ME, US
    Full-time
    Kennebunk is a proud affiliate of National Health Care Associates.As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you.You will make a...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Entry Level Retail Merchandiser (Get Paid Next Day!)

    Entry Level Retail Merchandiser (Get Paid Next Day!)

    Spar GroupNaples, ME, US
    Part-time
    Come join SFS as a Retail Merchandiser independent contractor and enjoy all the benefits of creating your own schedule.This flexible environment is created by the clients we service, they provide a...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Petco Store General Manager

    Petco Store General Manager

    PetcoBustins Island, ME, US
    Full-time
    Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...Show moreLast updated: 7 hours ago
    • Promoted
    Sales Agent

    Sales Agent

    AAABrunswick, ME, US
    Full-time
    Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic, career dedication, and winning attitude. Your success will require you to : .Sour...Show moreLast updated: 4 days ago