Product Manager (WMS)

Product Manager (WMS)

Product Manager, Warehouse Management System (WMS) Location : Santa Barbara, CA (Hybrid) or Remote (U.S.) Department : Product Reports to : CPO

About ShipHawk

ShipHawk is on a mission to become the operating system for modern commerce operations. Our advanced shipping software and Warehouse Management System (WMS) help retailers, wholesalers, and ecommerce companies overcome the most complex challenges in their distribution centers without thrashing workers, the environment, or the bottom line.

If you're excited to work at the intersection of physical operations and digital innovation, ShipHawk is the place for you.

The Role

We are seeking a Sr. Product Manager to lead the vision, strategy, and execution of our Warehouse Management System. This role is a critical leader in our product team, responsible for driving the evolution of our WMS offering to solve real-world fulfillment problems at scale. You will collaborate closely with engineering, UX, customer success, and executive leadership to deliver a highly performant, extensible, and user-centric product. ShipHawk's WMS is unique in the market offering many of the features and flexibility of Tier 1 solutions but targeted at the mid-market.

This role reports directly to our Chief Product Officer. You'll bring a deep understanding of warehouse workflows, strong systems thinking, and a track record of delivering products in complex B2B settings that integrate multiple systems to automate workflows.

Key Responsibilities

• Define and own the strategic roadmap for ShipHawk's WMS, aligning it with company goals and customer needs
• Drive cross-functional product development from concept to launch, ensuring outcomes over outputs
• Serve as the internal and external champion of the WMS product, with a deep understanding of customer use cases, industry trends, and competitive dynamics
• Work directly with enterprise customers and partners to shape product direction, inform prioritization, and guide implementation
• Collaborate with engineering leadership to make architectural tradeoffs that balance scale, flexibility, and time-to-market
• Lead discovery and validation efforts to ensure every release delivers measurable value to users
• Define and monitor KPIs to measure product success, adoption, and quality
• Mentor junior product team members and contribute to the evolution of product management practices at ShipHawk

About You

Bonus Points

Why ShipHawk

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or protected veteran status.