Student Services Assistant

Job Title : Student Services Assistant

Location : Los Angeles CA

Duration : 03+ months

Education : Bachelor’s degree required

Shift Details : Fixed, 8 : 30am–5pm (37.5 hrs / week, 30-min lunch), some coverage during finals includes one Saturday with extended hours

Job Description :

• Maintain and update confidential student records (AIM database; FERPA compliance)
• Respond to inquiries via phone, email, and in-person; refer as appropriate
• Facilitate test check-in / check-out, preparation, and monitor exams
• General clerical tasks : copying, scanning, filing, records management
• Provide coverage for reception and front desk, including staff absences
• Assist with projects such as note-taking services and Alt Text conversion
• Maintain office equipment, supplies, security, and cleanliness
• Collaborate with diverse university populations and adapt to varied team duties