DNI's Technical Writer supports the Solution team by maintaining and improving technical documentation across the organization's knowledge repository. This position focuses on capturing and organizing technical details related to DNI's capabilities, tools, and solutions; drafting and editing technical content for use in proposals and internal reference; and ensuring documentation is accurate, accessible, and aligned with company standards. The role is developmental, with the goal of progressing into a Solution Architect position through training, mentoring, and hands-on exposure to technical and business processes.
Requirements
- Develop, organize, and maintain documentation within DNI's knowledge repository, including solution templates, technical references, process documentation, and proposal boilerplates
- Collaborate with Program and Project Managers, Solution Architects and others to translate technical concepts into clear, concise, and accurate written content
- Edit and standardize documentation to ensure clarity, consistency, and compliance with DNI formatting and terminology standards
- Support the drafting of technical content for proposals, white papers, and responses to RFIs / RFPs under the guidance of senior team members
- Track and update document versions, ensuring repository materials remain current and technically valid
- Learn and apply foundational technical concepts relevant to DNI's IT, professional services and engineering solutions portfolio
Periodic Duties
Participate in internal SA team meetings, capture minutes, and document action itemsAssist in developing process documentation and internal guides for solution development workflowsSupport configuration, tagging, and search optimization of documents in the knowledge repositoryAttend training sessions, technical briefings, and industry seminars to build technical literacy and domain awarenessDeliver bi-weekly documentation status updates and contribute to monthly team reviewsCompetencies
Excellent written and verbal communication skills with strong attention to detailAbility to understand and translate technical information into clear, user-friendly documentationStrong organizational and version control skills for managing multiple concurrent documentsFamiliarity with IT terminology, systems integration, and / or government technology environments is preferredCollaborative team orientation with initiative to learn and contribute to technical discussionsProficiency in Microsoft Office applications; experience with SharePoint, Confluence, or similar repository systems is a plusWork Environment & Physical Demands
This role operates in a professional office environment or remote work setting as agreed to by the manager. It routinely uses standard office equipment such as computers, phones, and printers. The position is primarily sedentary, requiring extended periods of computer-based work.
Position Type and Expected Hours of Work
This is a full-time exempt position. Typical work hours are Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m., with additional hours during high proposal or documentation update cycles.
Travel
Minimal (if remote, 2-3 times per year for team training or meetings).
Education And Experience
Bachelor's degree in English, Communications, Information Systems, or a related field helpful but not required5 years of experience in technical writing, documentation, or related roles, or transferrable experienceFamiliarity with IT systems, solution architecture, or proposal development preferredBenefits
Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, DentalMatching 401KShort- and Long-Term DisabilityPet InsuranceProfessional Development / Education ReimbursementParking and Transit Benefits for NY, NJ, ATL, and DC Metro areasOther Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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