Integration Specialist

Integration Specialist

The Integration Specialist is responsible for the localization, translation, programming, production, and overall project management of retail Sales and After Sales training materials for Canada. This role collaborates closely with the Creative Development and Instructional Design teams and serves as an integral team member partnering with writers, instructional designers, video producers, graphic designers, and interactive specialists to ensure Canadian training materials are developed and delivered on time and within budget. Projects may include web, mobile, live, print, video, and experiential elements, with exposure to a variety of organizations, management levels, and cultures.

Key Responsibilities :

Serve as the primary liaison between U.S.-based and Canadian training teams; provide insights into market conditions, learning needs, implemented solutions, and other relevant realities throughout the year.

Coordinate the localization, development, translation, production, and implementation of Canadian training materials including web-based and instructor-led courseware, job aids, video segments, and technology tools such as mobile apps.

Support the development and execution of annual Sales and After Sales certification plans.

Interface with stakeholders across all levels to communicate training objectives and manage projects to completion.

Contribute to the achievement of annual departmental goals and objectives.

Collaborate on experiential training initiatives, including agency presentations, proposal reviews, and regional adaptations.

Manage communication with project teams, vendors, subject matter experts (SMEs), and stakeholders throughout all stages of courseware design and development.

Ensure translation and production services meet budget, quality, and business requirements.

Support tracking and analysis of training activities through reporting and certification dashboards.

Requirements : Bachelor's degree

3+ years of project or program management experience

Familiarity with training and the automotive industry

Detail-oriented with strong organizational and project management skills

Exceptional team collaboration and stakeholder engagement abilities

Ability to manage multiple projects and deadlines effectively

Strong negotiation skills in resource allocation, budgeting, and scheduling

Proficiency in standard business software and tools

Preferred Requirements :

Understanding of Canadian automotive business operations

Foreign language proficiency (French preferred but not required)