Business Operations Specialist

Job Description

Location :

This is a hybrid role and requires 3 days in the office in Ann Arbor, Michigan.

Who We Are :

The National Center for Manufacturing Sciences (NCMS) is a cross-industry technology development consortium, dedicated to improving the competitiveness and strength of the U.S. industrial base. As a member-based organization, it leverages its network of industry, government, and academic partners to develop, demonstrate, and transition innovative technologies efficiently, with less risk and lower cost.

NCMS enables world-class member companies to work effectively with other members on new opportunities – bringing together highly capable companies with providers and end-users who need their innovations and technology solutions. NCMS members benefit from an accelerated progression of idea creation through execution.

Job Purpose :

The Business Operations Specialist is responsible for supporting diverse projects and other business activities while providing exceptional customer service.

Primary Responsibilities :

• Maintain data integrity and accuracy through validation, which will likely include comparison to and review of official NCMS documentation.
• Collaborate with various business units to understand processes and collect data.
• Maintain and assist in the creation of content for internal and external communications.
• Respond to internal and external customer requests as needed. Identify customer needs and collaborate with internal NCMS departments.
• Provide project meeting support as needed via attending meetings, preparation and distribution of project meeting notes. Assist in the documentation and improvement of procedures.
• Assist in preparation and / or review of quarterly and final project reports.
• Maintain project information, collect and maintain data files / folders, develop presentations.
• Become trained and proficient in specified core functions within the organization.
• Perform other duties as requested.

Requirements :

NCMS IS AN EQUAL OPPORTUNITY EMPLOYER