Participant Enrollment Specialist

Job Description

Job Description

Mains’l Services is seeking a Participant Enrollment Specialist to join our Financial Management Services (FMS) Team . The Participant Enrollment Specialist will guide individuals and their teams through the intake and enrollment process for Minnesota’s FMS programs. As a key resource for participants, you’ll play a vital role in supporting their transition into self-directed services and ensuring they understand program requirements and processes.

Why Mains’l Services?

At Mains’l, we’re not just committed to service—we’re committed to our people. We’ve been named a Top Workplace in Minnesota and a Top USA Workplace for the past three years, with additional awards for our Innovation , Work-Life Flexibility , and Purpose & Values .

Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.

What You’ll Do (The Day-to-Day) :

• Provide excellent customer service to participants via phone and e-mail
• Act as a knowledgeable resource on self-directed services for participants and stakeholders
• Demonstrate detailed understanding of Minnesota’s Self-Directed Services Programs
• Communicate roles and responsibilities in household employer relationships
• Process program documentation accurately and within established timelines
• Ensure all required documentation is received and compliant with regulations
• Review participant onboarding packets for completeness and accuracy
• Accurately enter date into internal systems
• Train new managing parties on timesheet systems, regulations, and expectations
• Uphold Mains’l Values in all interactions and decision-making

Location :  Hybrid with routine meetings in Brooklyn Park, MN

Work Structure : 8 : 30am-5pm Monday to Friday

Wage :  $53,560 Annually

What You Need :

Summary of Available Benefits :

Join a team that supports people in achieving their hopes and dreams. Apply today to be part of a mission-driven organization that values your contributions.

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