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Staffing Manager

Staffing Manager

SIGMA HomeCareBloomfield Hills, MI, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

About SIGMA HomeCare

SIGMA HomeCare is a Michigan-based home healthcare agency that provides essential support to some of our state's most vulnerable populations. Behind every caregiver in the field is a small, dedicated team working to make sure everything runs smoothly - from scheduling and staffing to compliance and payroll.

We're growing our team and looking for a Staffing Specialist who thrives in a fast-paced, people-focused environment. This role is ideal for someone who enjoys solving problems, building relationships, and keeping operations running seamlessly for our clients and caregivers.

How To Apply :

To be considered for this role, please submit an application through the following link :

What You'll Do

  • As our Staffing Specialist, you'll play a key role in ensuring that every client receives consistent, reliable care - and that every caregiver feels supported and valued
  • Day-to-day responsibilities include :
  • Scheduling and staffing all open shifts, ensuring continuity of care
  • Managing callouts, replacements, and backup staffing plans
  • Handling client renewals, terminations, and changes in service hours (including drafting renewal progress notes)
  • Maintaining strong caregiver relationships through check-ins, evaluations, and performance management
  • Acting as the main liaison between caregivers, clients, and Supports Coordinators once care is active
  • Managing grievances or incidents in coordination with Compliance
  • Tracking caregiver availability and updating systems regularly
  • Answering inbound calls and making outbound calls to fill shifts and provide general support
  • Running weekly reports, including missed-shift and caregiver-worked reports
  • Ensuring all shifts are staffed before the end of the business day (occasional late coverage may be required as we grow)

Who You Are

You're a natural problem-solver and communicator who enjoys helping people and keeping things organized. You stay calm under pressure, think on your feet, and take pride in keeping the team and our clients supported.

You'll be a great fit if you :

  • Enjoy conversing with people and don't get worked up by conflict
  • Like solving problems and figuring things out - whether it's a scheduling challenge, a client request, or a caregiver's question
  • Thrive on teamwork and collaboration
  • Take satisfaction in getting work completed quickly and efficiently
  • Care deeply about both customers and caregivers
  • Are confident answering the phone and handling day-to-day operational calls
  • What We Offer

  • Competitive Base Salary
  • Remote Work Environment
  • Supportive, collaborative team environment
  • Growth potential within a mission-driven company
  • Why Join Sigma

    This isn't just a scheduling role - it's the heartbeat of our operations. As a Staffing Specialist at Sigma, you'll directly impact the care our clients receive and the experience our caregivers have every day. You'll join a small, mission-driven team that values compassion, accountability, and teamwork in everything we do.

    How To Apply

    Once again, to apply to this role, please click the link and complete the application. Your responses will directly land in our COO, Palak's inbox. All other applications will not be considered. Here is the link :

    Individuals with a criminal record are not encouraged to apply. Please note that we do not hire individuals with felony convictions per state and federal guidelines.

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    Staffing Manager • Bloomfield Hills, MI, USA

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