Requirements
Under the direction of the Communications Program Coordinator or Manager of Communications & Outreach, the writing consultant will be responsible for developing content under an organization-wide communications strategy.
This individual will be charged with strategizing and creating content for different mediums for multiple audiences.
Responsibilities include :
Writing and editing content in Associated Press (AP) style for multiple audience types in print and electronic publications such as
newsletters, Client.org, mass email, social media posts and internal messaging.
- Working with internal departments to develop content as needed.
- Monitoring Client publications in all formats to ensure brand consistency.
- Participate in discussions of the communications strategy to support project requirements.
- Working with the Communications & Outreach team to write and proofread all annual reports.
- Other projects as needed to support the department and the Retirement System.
Minimum qualifications
A bachelor’s degree in communications, marketing or a related field in which the applicant was able to develop the skills
necessary for the role.
- A commitment to collaboration and exceptional customer service.
- Excellent time management, work prioritization and multi-tasking skills.
- Flexibility to pivot as work demands require.
- Strong communication skills to various audiences and through various mediums (e.g., email, phone, virtual meetings, etc.).
- Ability to distill complicated language into easily digestible content (e.g., summarize financial and benefit language so it is easy to
comprehend).
- Commitment to learn about the System’s audience and stakeholders.
- Willingness to learn skills relevant to the Communications & Outreach department.
Preferred qualities
- Superior writing, editing and communications skills.
- Experience planning and creating multi-media content.
- Excellent interpersonal skills.
Anticipated deliverables
1) Newsletter Content
- Write and edit Your Source (active member newsletter) 4 issues annually, approx. 8 articles each.
- Write and edit Resource (retired member newsletters) 2 issues annually, approx. 10 articles each.
2) Mass Email Strategy
- Write and proofread the Client Administrative Bulletins and Delegate News emails up to two per month each.
- Proofread and edit Employer Reporting Tips one per month.
- Write and proofread content for periodic mass emails in the following areas :
- Education about retirement savings and income (< 2 per month)
- Promotional email to Client delegates (< 1 per month)
- Promotions relevant to the System’s annual Minority- and Women-Owned Business Enterprises (MWBE) conference (< 8)
- Recruiting emails for the System’s Human Resources department upon request
3) Internal Content Bundle
- Proofread and edit internal award nominations.
- Proofread and edit content produced by other departments for brand consistency.
- Write, proof and edit other materials as needed from other departments, Including letters and social media posts for Human
Resources.
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