Medical Assistant / Patient Services Representative

Medical Assistant / Patient Services Representative

Get ready for something extraordinary! Picture this You've got 6 weeks of paid time off in your first year (divided into different categories), plus 12 days of paid holidays. That's just the beginning of the perks at Vivent Health. There is 401k with 100% employer match up to 5%, 12 weeks of fully paid parental leave, employer subsidized medical, dental, vision benefits, and gender-affirming care benefits. And that's not even scratching the surface. Our complete package also includes employer paid short and long-term disability, tuition reimbursement, certification, and licensure assistance, and so much more. We also offer benefits for part-time roles!

But here's the real deal. Your journey with Vivent Health isn't just a job. It's a chance to join an organization dedicated to fostering a workforce that reflects diverse backgrounds, perspectives, and experiences. This makes you a part of something bigger and enables you to have a meaningful impact in our communities and the lives of the amazing patients we serve.

Here are a few highlights of what working at Vivent Health may offer you :

• Equity Practices : Fair treatment, access, and opportunities for all employees, creating an environment where everyone feels valued, respected, and empowered to contribute.
• Professional Growth : Opportunities for professional development and advancement, along with training programs and events that promote cultural competence, unconscious bias training, and awareness.
• Collaboration on an inter-disciplinary team : Within our integrated HIV care and prevention model, we employ a high level of collaboration across disciplines. That means that, in your role, you will have the opportunity to be exposed to whole person-care across medical, behavioral health, pharmaceutical, research, and more!
• Delivery of quality patient care : Our integrated HIV care and prevention model is proven to help patients achieve positive health outcomes.

Working at Vivent Health, you can truly serve the underserved and become an impactful part of their health journey.

The Medical Assistant / Patient Services Representative (MA / PSR) reports to the Practice Manager / PSR Supervisor. In addition, to performing a variety of important tasks related to the accurate and appropriate registration and scheduling of patients, the MA / PSR is often the first point of contact between the patient and the organization and thus is responsible for creating a positive and helpful impression. The MA / PSR position is considered a crucial link between the patient and the care delivered by clinical and service staff of Vivent Health Services Departments. Patient services are the key priority in this position requiring the PSR / MA to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient / staff interactions.

Winning skills and behaviors for success.

Essential Job Duties

NOTE : Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Required and preferred knowledge and experiences to succeed.

Additional Preferred Qualifications :

Pay Rate Range : $25.00-28.00 (Depending on Experience)

Public Student Loan Forgiveness

Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for nor forgive federal student loans; however, our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify.

Please follow this URL to review one such program and their requirements :

https : / / studentaid.gov / manage-loans / forgiveness-cancellation / public-service

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.