New Home Consultant Trainee

Overview

Welcome Home! Build your career with Lennar!

As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult.

At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.

Summary of Position Requirements

Obtain the knowledge and know-how, through a Mentor / Mentee relationship with a New Home Consultant, to successfully be responsible for the daily operation of a Welcome Home Center.

This includes learning how to work with customers, process sale agreements and close new home sales with the final goal of creating a satisfied customer.

Responsibilities

Primary Duties and Responsibilities

• Ability to follow and successfully complete structured training program
• Ability to learn and enter all sales traffic in Sales Force / CRM
• With direction, able to plan and execute marketing presentations including but not limited to Realtor Events, Realtor Office visits, self-generated appointments, self-generated traffic, etc.
• Able to complete a Comparative Market Study, per division format
• Able to spend training time in the field with Construction, Customer Care, and with specified Office Associates

Once you have completed our Trainee Program, you will be empowered to :

• Engage visitors, establishing a relationship and determine their home buying needs by utilizing the Company’s selling philosophy.
• Through self-generated or referred leads, sell, process and close homes in accordance with company business plans.
• Travel throughout the local community, self-generating leads from Realtor / Co-Broker businesses, referrals and self-prospecting.
• Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics.
• Accompany visitors through the Welcome Home Centers, models, and inventory homes answering questions and providing information about the community and discussing features of the home.
• Provide timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post-closing activities.

Maintain accurate records of all communications during this process.

• Participate in weekly sales meetings reviewing neighborhood status and sales strategies, including Division Phone Banks.
• Monitor and record daily customer traffic utilizing company designated tracking tools.
• Periodically gather data and prepare reports for management review.
• Responsible for maintaining the condition of the Welcome Home Center, models and inventory homes communicating with field and office staff of maintenance issues and ensuring issues are resolved.
• Participate in the homeowner meetings and orientation(s) required by the Division.
• Required to cross-train on other communities within the division as needed.

CB #LI-TM1

Qualifications

Education and Experience Requirements

• Minimum High School or GED required
• Valid driver’s license and good driving record
• Valid auto insurance coverage
• Excellent verbal and written communication skills
• Intermediate to advanced PC skills (Microsoft Word and Excel)

Contacts

Daily interaction with various division personnel, outside agencies, business partners, consultants and homeowners. Regular contact with the general public.

Frequent external contacts where matters discussed require resourcefulness, patience, clarity and tact.

Physical Requirements

Some office work which may require the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 25 pounds or less.

Finger dexterity is required to operate a computer keyboard and calculator. Able to drive a vehicle.

This position outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associate.

Lennar Core Values

Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community.

Life at Lennar!

Lennar recognizes our associates are the heart of the company’s success. Learn new skills, build your path, and become an integral part of the Lennar Family.

When You Join :

• Health Insurance - Medical, Dental & Vision
• Vacation 3 weeks of vacation per year to start
• Holidays, Sick Leave, & Personal Days
• 401(k) Savings Plan with company match
• Paid Maternity & Bonding Leave
• New Hire Referral Bonus Program
• Product Purchase Discount for Associates
• Associate Assistance Plan
• Everyone’s Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you.
• And More !

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

FLSA Status

Non-Exempt

Type

Regular Full-Time