Regional Manager

Regional Manager

The Regional Manager (RM) is responsible for the successful operations and financial accountability of your district. The RM oversees the delivery of superior customer service, achievement of employees, customer satisfaction, and performance relative to studio objectives. The RM executes the implementation strategy and ongoing accountability of companywide standards for key operational activities, programs, and goals. The RM regularly communicates with the franchisee and corporate as scheduled and when necessary. The RM provides leadership, strategic direction, and support to all studios. They will protect the integrity of the Stretch Zone brand by ensuring every member receives the highest quality service and experience.

Benefits include a base salary depending on experience, percentage of studio net sales, bonus based on sales targets, paid time off, training & development, wellness resources, bonus based on performance, employee discounts, free uniforms, and profit sharing.

Responsibilities include providing in-depth analysis of studio metrics and Key Performance Indicator (KPI) trends, sales comparisons over extended periods, lead generation, event management, local marketing, client retention and satisfaction, refunds / returns, closing percentages, projections, and developing a strategic plan of action for business development. Additional responsibilities include creating weekly meeting schedules, monitoring schedules, assessing performance, daily presence in studios, ensuring accurate reports, tracking employee time clocks, consistent communication with corporate, handling customer service requests, and developing local marketing strategies.

Qualifications required include experience in multi-unit management, a strong sales background, ability to develop and execute a high-level business plan, ability to set clear goals and have accountability, ability to articulate variances, and ability to think critically and solve problems quickly.

Our patented equipment and practitioner-assisted stretch method are designed to improve mobility, reduce stiffness, and increase athletic performance. Learn more about our method at https : / / www.stretchzone.com / our-method .