Customer Service Representative -CO-DEC

Customer Service Representative -CO-DEC

Job Category : None Requisition Number : CUSTO001281 Showing 1 location Job Details

Description

Now hiring residents of Colorado!

At Synq3, our Ordering Specialist position is just the first step on the road of opportunity and growth. In addition to representing the restaurant industry's leading technology and automation-solutions provider, our agents get to experience what it's like working for a company that values its employees as much we value our clients.

In this position, you will be the voice of Synq3, which is why we are proud to deliver world-class service while handling phone call orders for numerous reputable top brands in the restaurant industry.

Some of our brands Red Lobster, Red Robin Gourmet Burgers and Brews, Chipotle Mexican Grill, Noodles & Company, and MOD Pizza, to name a few.

We welcome people of all ages and backgrounds who have the willingness to learn our high standards of top-level customer service.

Here are some of the perks of working at Synq3 :

• Competitive Pay with Bonus Opportunities
• Starting wage of $12.40 / hour
• Opportunities to earn a bonus of up to $300 / month
• Pay increase of $.25 / hour for each additional restaurant you learn (up to 4 restaurants)
• Flexibility

We understand you have a life outside of work, so we offer flexible hours and work from home positions. We do our best to accommodate your personal needs because you are a crucial part of our organization.

Advancement Opportunities

Synq3 invests in the development of our employees. We believe that those who show initiative, deserve the opportunity to grow within the company.

We provide continuous training to make that happen.

Benefits You deserve the best benefits! All employees have access to Paid Time Off, Vision, Dental, and a company paid Life Insurance Policy.

As you progress in your career with Synq3, full time employees also have access to Medical insurance, Flex Spending accounts, Short-Term and Long-Term disabilityjust to name a few.

• Elected benefits become active the 1st of the month following 60 days of employment.
• Fun & Casual Culture We strive to make all employees feel like they're a part of something bigger.

Requirements :

• Providing your own noise cancelling headset
• Ability to provide customer service in a friendly and polite manner
• Ability to navigate on the computer, accurately enter information, learn menus and product knowledge quickly
• Internet with a minimum speed of 25 megabytes of download speed
• Hours will include weekends and holidays
• Need to have basic computer knowledge
• Ability to learn restaurant menus to complete food orders
• Must be able to speak clearly
• Must be able to hear to take phone calls
• You will be assigned a 2nd restaurant within your first 45 days and a 3rd restaurant within your first 90 days of employment.

Each additional restaurant learned will increase your pay by $0.25 / hr.

SYNQ3 is an equal opportunity employer and value diversity at our company*

Qualifications

Skills

Behaviors

Motivations

Education

Preferred

High School or better.

Experience

Preferred

Previous customer service

Licenses & Certifications