Marketing Supervisor

Location : Jefferson

Department : Marketing

Position Title : Marketing Supervisor

Position Summary : The Marketing Supervisor has responsibility to execute and operate the strategic plan to increase revenue and gaming trips. Additionally, the marketing supervisor must maintain operational support, communication and collaboration with other departments, support services and vendors.

Essential Duties and Responsibilities :

Program & Promotion Management

Maintain thorough knowledge of all monthly marketing programs including promotions, incentive offers, entertainment, and tournaments.

Collaborate with Guest Services to ensure smooth implementation of promotions and guest-facing initiatives.

Access and manage promotional drawing rules; set up drawings on the E-draw server and support Guest Services during execution.

Complete post-forma reporting for each promotional drawing in a timely manner.

Digital & Kiosk Systems

Support setup, management, and reporting for all promotional kiosk promotions.

Input monthly promotional offers into the player tracking system.

Update internal digital and non-digital signage across the property.

Manage monthly updates to the Wild Rose Jefferson website, ensuring accuracy and adherence to company design standards.

Cross Department Collaboration

Work with other departments to manage brand reputation and coordinate marketing actions.

Assist in the proofing process for all marketing content and communications.

Reporting & Analysis

Track and report on the results for property promotions and entertainment events.

Develop and maintain promotional performance reports and tracking tools.

Operational Support

Provide support for on-site marketing events and activations.

Oversee IA Store scheduling and ensure timely updates.

Conduct staff reviews and provide feedback to team members.

Manage discount and sales programs in coordination with relevant departments.

General

Ensures adherence to department uniform, appearance and grooming standards

Communicate between all key people

Keep work area clean

Must be safety conscious, and always adhere to all company rules

Use guest service skills as outlined in Wild Rose Casino and Resort policies and procedures.

Meets company attendance requirements.

Qualifications & requirements : Must be able to obtain and retain a gaming license. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation.

Special Attendance Requirements : The Wild Rose Casino & Resort is open seven days a week, 365 days a year. Employees will be required to work during days, evenings, weekends, holidays, split shifts, and overtime . We cannot work around outside activities or other jobs unless it is agreed to, in writing, at time of hire.

Supervisory Responsibilities : Assists in the management of marketing staff daily aiding, direction, knowledge, guidance and support.

Education and / or experience : High school diploma or general education degree (GED) and prior guest service experience required. College degree and casino experience preferred.

Interpersonal Skills : Excellent guest service skills are essential. Ability to plan, organize and schedule priorities efficiently and effectively is required. Ability to define problems / issues, establish facts and draw valid conclusions. Ability to lead motivates, encourages and manages the team. Frequent quick decisions are required. Strong organizational and leadership qualities. You must be able to work cohesively with co-workers and work as a team. Ability to maintain a positive attitude towards guests, co-workers and other department staff.

Work Environment / Physical Demands : While performing the duties of this job, the employee may exert 20 to 50 pounds of force occasionally, and / or 10 to 25 pounds of force frequently, and / or greater than negligible up to 10 pounds of force constantly. Employees are regularly required to stand and sit for prolonged periods of time. The noise level in the work environment is usually moderate to loud. The Casino may be smoky at times.

Pay Based on experience Employee benefits may vary by location, position, length of service, and employment status.

Wild Rose Casino & Hotel is an Equal Opportunity Employer dedicated to non-discrimination in employment.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.