Mortgage Loan Coordinator

We are a Mortgage Broker Office located in Pleasant Grove, Utah. This is a hybrid position. We pride ourselves on our excellent customer service and amazing company culture. Our team is dedicated, approachable, and passionate about making the mortgage process as smooth and stress-free as possible for every client.

Duties and Responsibilities

• Follow up with prospects and leads to assist with application completion and document collection.
• Help borrowers complete milestones in the loan application process.
• Maintain communication with clients to ensure all required information is collected and accurately entered into the system.
• Manage follow up tasks related to new loan setup, allowing Loan Officers to focus on originating new business.
• Order and track all third-party services, including title, appraisal, payoff statements, and pest inspections.
• Follow up with vendors to ensure timely delivery of ordered items.
• Maintain detailed loan file notes and ensure all order-outs and documents are properly uploaded.
• Support Processors by handling pre-processing tasks, allowing them to focus on clearing conditions and closing loans efficiently.
• During high loan volume, focus primarily on supporting Loan Processors to move loans efficiently through funding.
• During low loan volume, shift focus to assisting Loan Officers with lead follow-up, prospect outreach, and new loan setup.
• Exhibit motivation, organization, and adaptability in a fast-paced environment.
• Communicate professionally and effectively with borrowers, team members, and vendors.
• Demonstrate a willingness to learn and grow within the mortgage industry, developing a broad understanding of both origination and processing functions.

Qualifications

$18–$20 per hour plus bonus, DOE.

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