Area Manager- Amenity & Aquatic Management

Job Description

LIVunLtd seeks a dynamic and experienced professional to join our team as an Area Manager with a specialization in hospitality, real estate-lifestyle services, and aquatic management. As an Area Manager, you will play a crucial role in leading a team of managers in providing high touch lifestyle, aquatic, and event programming services across a portfolio of locations. The ideal candidate will bring a wealth of experience in motivating a customer service-oriented staff, delivering high touch lifestyle services and operational excellence.

As the Area Manager (AM) you are directly responsible for the comprehensive oversight of all property-amenity operations and lifestyle services. This includes ongoing collaboration with LIVunLtd’s internal and field operations teams and interface well with clients / developers / boards.

ESSENTIAL RESPONSIBILITIES

• Have a positive uplifting team spirit.
• Train, develop and support lifestyle managers to implement LIVunLtd's hospitality standards amongst their front line employees. Front line positions may include lifeguards, package room personnel, porters, bell hops, and receptionists.
• Ensure that the amenities such as swimming pools, lounges, recreational and fitness facilities are maintained in a first class manner.
• Conduct site inspections of all managed areas in order to maintain showroom ready conditions, safety, risk management, customer service (client, resident, guest, member) and LIVunLtd standards.
• Recommend and implement operational improvements as needed.
• Ensure that each location within your assigned accounts is reflective of LIVunLtd’s core values, commitments, philosophy and policies.
• Host team meetings and one-on-ones coaching sessions with onsite managers within your portfolio.
• Attend meetings and maintain / cultivate relationships with all relevant on-site parties.
• Provide operations leadership to management to inspire and enable them to deliver a premium customer experience directly reflective of LIVunLtd’s high level of standards.
• Create and ensure a safety first culture that is apparent in every operation daily.
• Maintain and oversee full responsibility for the performance of operational budgets and scope of work within the contractual agreement.
• Provide performance reports / updates to VP of Operations.
• Ensure that all swimming pools are operated and maintained within DOH requirements.
• Ensure all operation procedures and first rate practices are being demonstrated at every location.

SKILLS AND QUALIFICATIONS

BENEFITS

As a Member of the LIVunLtd Team you can expect :

COMPENSATION

The Area Manager position with LIVunLtd has a starting salary of $75,000-$80,000 per annum. The range above is a good faith estimate based on the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the actual salary may vary from the estimates provided above.