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Banking Fraud Program Consulting Manager

Banking Fraud Program Consulting Manager

CroweBoston, MA, United States
30+ days ago
Job type
  • Full-time
Job description

Overview

Your Journey at Crowe Starts Here : At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description : Banking Fraud Program SME – Banking Fraud Program Consulting Manager

Job Summary :

Join our Consulting Financial Crime practice to lead our markets and the clients we serve within the financial services industry. From day one of your career, you will collaborate with our clients to transform their financial crime programs. We will enable an entrepreneurial and innovative environment for you to deliver transformative risk consulting services and to develop deeply specialized skill sets demanded in today\'s market.

For nearly 20 years, Crowe has been the leader in providing financial crime services to the financial community. We are a diverse, innovative, and driven group that operates across the country and beyond. We collaborate with industry-leading providers and organizations in financial services to bring our clients leading solutions.

Why we exist

To better enable our clients to reali ze their purpose by helping them to optimally achieve their goals.

How we serve

We bring the best of our authentic selves, working as a diverse team, to achieve our highest potential in serving our clients.

What we offer

We provide innovative and high value solutions, by dedicated individuals, who are passionate about helping our clients to enable their own success.

Role

We are seeking a Banking Fraud Program Subject Matter Expert (SME) to lead fraud risk engagements, advise clients on best practices, and drive strategic fraud management initiatives. This role requires deep expertise in fraud risk management and regulatory compliance within banking and financial services.

Responsibilities

  • Lead and Deliver Client Engagements : Drive end-to-end delivery of advisory projects focused on fraud risk management, including fraud risk assessments, fraud program assessments, policy development, operational enhancements and fraud independent testing across financial institutions and FinTechs.
  • Fraud Risk Program Development : Design, assess, and enhance fraud risk management frameworks for financial institutions.
  • Regulatory Compliance and Governance : Advise clients on fraud-related regulatory expectations, including BSA / AML, FFIEC, CFPB and OCC guidelines.
  • Fraud Strategy & Benchmarking : Lead industry benchmarking studies, identify trends, and develop and advise on fraud mitigation strategies.
  • Team Leadership and Project Management : Manage diverse engagement teams, ensuring timely, high-quality delivery of client work products. Maintain accountability for engagement scope, deliverables, timelines, budgets, and overall client satisfaction.
  • Subject Matter Expertise (SME) : Act as a thought leader and internal / external SME in fraud risk management, fraud detection, and fraud loss prevention. Provide insights on emerging risks, technology applications (e.g., AI, machine learning, data analytics), and regulatory priorities.
  • Client Relationship Management : Cultivate deep, trusted relationships with key client stakeholders. Understand client business challenges and proactively identify opportunities for value-added services and future engagements.
  • Market and Business Development : Contribute to business development through proposal writing, solution design, and participation in pitch meetings. Support go-to-market efforts through the development of thought leadership content, conference presentations, and internal training sessions.
  • Cross-Functional Collaboration : Collaborate with specialists in legal, risk, internal audit, compliance operations, and technology to deliver integrated and scalable client solutions. Support enterprise-wide transformation efforts including technology enablement and organizational change.
  • Innovation and Technology Enablement : Evaluate and recommend fraud detection tools, machine learning models, and emerging fraud-fighting technologies.
  • Coaching and Talent Development : Mentor junior staff and contribute to the team's knowledge base. Support training programs and on-the-job development of staff in consulting delivery, client interaction, and subject matter knowledge.
  • Quality Assurance and Risk Management : Uphold the\'s firm quality standards, reviewing work products for technical accuracy, completeness, and compliance with firm methodologies and client expectations. Identify engagement risks and implement appropriate mitigation strategies.

Qualifications

Education :

  • Bachelor\'s degree in Business, Finance, Accounting, Economics, Forensics, Criminal Justice, or a related field required.
  • Advanced degree (e.g., MBA, JD, or Master\'s in a related field) preferred.
  • Certifications :

  • Professional certifications such as CFE (Certified Fraud Examiner), CAFS (Certified Anti-Fraud Specialist), CAMS (Certified Anti-Money Laundering Specialist), CFCS (Certified Financial Crime Specialist), or equivalent strongly preferred.
  • Experience :

  • Minimum of 6 years of experience in fraud risk management, financial crime compliance, or internal audit roles, ideally with at least 3 years in a client-facing consulting or professional services environment.
  • Demonstrated experience leading fraud-related engagements at banks, FinTechs, and / or other financial institutions.
  • Proven ability to lead project teams, manage multiple priorities, and deliver high-quality outcomes in a deadline-driven environment.
  • Law enforcement experience a plus.
  • Technical Knowledge :

  • In-depth knowledge of fraud typologies, detection techniques, and regulatory requirements (BSA / AML, KYC, FFIEC, Reg E, Reg Z, UDAAP).
  • Experience working with fraud prevention technologies, analytics, and case management systems.
  • Experience with data analytics, AI-driven fraud detection, and digital banking fraud trends a plus.
  • Consulting Skills :

  • Strong project management skills including scope definition, workplan creation, resource allocation, and issue resolution.
  • Exceptional communication and presentation skills with the ability to translate fraud risks into actionable insights for clients.
  • Demonstrated ability to influence client stakeholders, lead strategic discussions and manage complex fraud risk initiatives.
  • Leadership and Collaboration :

  • Experience managing and mentoring junior staff across multiple workstreams.
  • Comfortable working in cross-functional teams and collaborating with legal, technology, audit, and compliance stakeholders.
  • Entrepreneurial mindset with the ability to identify opportunities for innovation, growth, and service expansion.
  • Willingness to travel, as needed, based on client and engagement requirements.
  • Communication & Presentation :

  • Excellent verbal, written, and interpersonal communication skills, with the ability to communicate effectively across all levels of staff, management, and clients.
  • Proven ability to develop compelling PowerPoint presentations and proposals, and to craft narratives that visually and strategically communicate complex ideas to clients.
  • Strategic Thinking & Personal Attributes :

  • Strong analytical and problem-solving skills, with the ability to anticipate issues, draw conclusions, and adapt to changing client needs and regulatory environments.
  • High level of integrity, professionalism, and accountability in delivering value-driven client solutions.
  • Team-oriented mindset with a collaborative approach to working in fast-paced, client-facing environments.
  • Other Preferred Qualifications :

  • Experience publishing or contributing to thought leadership in fraud and / or financial crime compliance, such as white papers, webinars, or industry events.
  • Strong network and reputation in the financial crime compliance or regulatory risk community.
  • Travel requirements may be up to 60%, however are currently limited due to the current environment. Expected travel will be approximately 20%.

    We expect the candidate to uphold Crowe\'s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

    The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,400.00 - $204,100.00 per year.

    Our Benefits

    Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

    How You Can Grow

    We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

    More about Crowe

    Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country\'s best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

    Equal Opportunity

    Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

    Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

    Notes : This posting is for internal alignment and compliance; no sponsorship is available for work authorization at this time.

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