Global Vendor Management Lead

CBRE - BSO Global Vendor Strategy & Enablement Leader

CBRE Group, Inc. (NYSE : CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments : Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development).

The BSO Global Vendor Strategy & Enablement Leader is responsible for leading and managing all aspects of Global BSO relationships with third-party vendors, ensuring alignment with business objectives, driving operational efficiency, and maximizing value. This role requires a strategic thinker with strong leadership, negotiation, and analytical skills to build and maintain strong vendor partnerships, oversee service delivery, and drive continuous improvement across the BSO.

What You'll Do

Cultivate and maintain strong relationships with all suppliers, ensuring the delivery of services meets business requirements and identifying opportunities for ongoing development and enhancement.

Maintain relationships with third-party providers' executive leadership to align strategically and ensure mutual success.

Manage all commercial and contractual aspects of agreements with third-party providers and the BSO, working closely with finance and contract management teams to negotiate favorable commercial terms.

Leverage understanding of vendor capabilities to identify new partnership opportunities that drive business growth and innovation.

Oversee the ongoing transition of client account activity to vendors and ensure the success of service delivery staff.

Ensure financial results and legal compliance of third-party providers, including overseeing finances, budgets, forecasts, and cost allocation processes.

Monitor budget performance, Service Level Agreement (SLA) performance, and service delivery quality of third-party providers.

Identify, track, and proactively address risks related to operational continuity and vendor performance.

Provide strong leadership and strategic thinking to guide vendor strategy and ensure alignment with overall BSO goals.

What You'll Need

Ability to comprehend, analyze, and interpret complex business documents; respond effectively to sensitive issues; and make persuasive presentations on complex topics to diverse audiences, including employees, clients, top management, and public groups.

Ability to motivate, negotiate, and remediate effectively with key employees, top management, client groups, and third-party service providers to achieve desired outcomes.

Ability to solve complex problems and deal with a variety of options in complex situations. Requires expert-level analytical and quantitative skills with proven experience in developing strategic solutions for a growing, matrix-based, multi-industry sales environment.

Very strong economics, math, and analytical skills with the ability to apply them strategically in diverse situations. Strong understanding of business and legal terminology related to contracts. Knowledge of relevant terms, definitions, and analytical methodology.

Advanced knowledge of computer software and hardware (i.e., Microsoft Office Suite Products). Experience with industry-relevant tools and software preferred.

Ability to travel as required.

In-depth knowledge of financial terms and principles. Reviews complex financial / business analysis and reports prepared by subordinates. Ability to analyze the most complex business / financial data and develop innovative solutions.

Advanced degree preferred. A minimum of 10 years of leadership and strategic vendor management experience required.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).