Senior Product Manager, GRC

Senior Product Manager, GRC Remote | Product and Development | Full-Time WHO WE ARE Headquartered in Nashville, Tenn., Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide.

As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand.

At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership.

We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond.

Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives.

ABOUT THE ROLE   We're seeking a Senior Product Manager to own product strategy and execution for product(s) within our governance risk and compliance solutions serving 5,000+ financial institutions navigating an increasingly complex regulatory landscape.

This role exists because risk and compliance teams need more than software - they need intelligent solutions that reduce burden while strengthening controls, and they need a product leader who deeply understands their world and can translate that into exceptional product experiences.  As we evolve our GRC portfolio from point solutions to an integrated AI-native platform, you'll define what we build, ensure flawless execution, and drive adoption that creates measurable customer value. You'll have primary ownership of one or more products within our compliance and risk management suite, with flexibility to contribute across our broader portfolio as strategic priorities evolve.  This is a hands-on IC role focused on core product management craft (70%) with meaningful go-to-market partnership (30%). You'll work closely with the VP of Product Management GRC, partnering with Engineering to ship high-quality products while collaborating across Sales, Marketing, and Customer Success to drive customer adoption and business results.  WHAT YOU'LL OWN   Core Responsibilities  Product Discovery & Definition (70%)   Lead customer discovery through interviews and data analysis to deeply understand compliance and risk management workflows, pain points, and unmet needs  Own product roadmap and backlog for your product area, making prioritization decisions that balance customer value, technical feasibility, and business impact  Write comprehensive scoping and positioning documents, PRDs and product specifications that give Engineering clear context on the problem, success criteria, and requirements  Create detailed user stories, acceptance criteria, and mockups / wireframes in collaboration with UX  Partner closely with Engineering throughout development - clarifying requirements, making trade-off decisions, reviewing implementations, and ensuring quality  Drive product decisions for AI-powered capabilities within your domain, determining how we leverage intelligence to improve customer outcomes  Conduct competitive analysis and market research to identify opportunities and inform product strategy  Define success metrics for features and track adoption, usage, and customer outcomes post-launch  Go-to-Market Partnership & Enablement (30%)   Collaborate with Director of Product Operations on launch planning and cross-functional coordination  Play a key role in GTM activities :

• craft positioning and messaging, create sales enablement materials, assist in the development of customer communications  Work closely with Sales to support enterprise deals, gather competitive intelligence, and understand customer objections  Partner with Customer Success to drive feature adoption, gather feedback, and identify expansion opportunities  Write customer-facing documentation including release notes, help articles, and feature announcements  Present product updates and demos to internal stakeholders and customers  Serve as the voice of the customer internally, ensuring product decisions reflect real-world needs  KEY OBJECTIVES  Become the Domain Expert  - Develop deep expertise in compliance management, regulatory requirements affecting financial institutions, and how compliance and risk officers' work.
• Build credibility as the person who has a deep understating of the space.  Ship Products That Drive Adoption  - Define and deliver capabilities that customers actually use and that measurably improve their compliance operations. Success means high feature adoption rates and quantifiable customer outcomes.  Enable the Business - Equip Sales and CS with the positioning, demos, and materials they need to win deals and drive expansion.
• Create competitive advantage through superior product understanding and GTM execution.  Drive Data-Informed Decisions  - Establish clear success metrics for your features.
• Use analytics, customer feedback, and market data to continuously improve prioritization and product decisions.  WHAT WE'RE LOOKING FOR   Required Experience & Attributes  5+ years of product management experience in B2B SaaS, with demonstrated success shipping products customers love  Proven track record of owning product strategy and roadmap in complex enterprise software environments  Strong customer discovery skills with ability to synthesize insights into actionable product decisions  Experience working in agile development environments with engineering teams  Demonstrated success leading GTM activities including positioning, enablement, and launch execution  Superior analytical skills with experience using product analytics tools (Pendo, Amplitude, or similar)  Outstanding communication skills - ability to influence stakeholders at all levels and clearly articulate complex problems and solutions  What Makes You Successful (Experience Level Agnostic)  Customer-Centric Product Thinker - You start with customer problems, not solutions.
• You know the difference between what customers ask for and what they actually need.  Bias for Action - You ship.
• You balance analysis with execution and know when to make decisions with imperfect information.  Cross-Functional Leader - You build trust across Engineering, Sales, Marketing, and CS.
• People want to work with you because you make their jobs easier.  Data-Driven Yet Intuitive - You use data to inform decisions but also trust your product instincts and customer empathy to make bets.  Domain Curious - You're excited to become an expert in compliance management and regulatory technology.
• You ask great questions and absorb knowledge quickly.  GTM Savvy - You understand that shipping features is just the beginning.

You think about positioning, adoption, and business impact.  Ideal Profile Additions  Experience with AI / ML-powered product features or intelligent automation  Background in GRC software (governance, risk, compliance)  Exposure to financial services or regulatory technology (FinTech / RegTech)  Understanding of compliance workflows and regulatory requirements  Experience with products serving highly regulated industries  MBA or relevant advanced degree  CRITICAL COMPETENCIES   Regulatory & Domain Intelligence  Ability to quickly develop deep domain expertise in governance, risk and compliance management  Comfort navigating complex regulatory requirements and translating them into product capabilities  Understanding of how compliance and risk officers work and what drives value in their workflows  Credibility to engage with Chief Compliance / Risk Officers and compliance / risk teams  Strategic Product Leadership  Skill in balancing competing priorities :