Compensation Pay Range:
$15.00 - $20.00The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 00753 Rock Island IL
Field Technical Service Specialist - Illinois.Field Technical Service Specialist.Technical Services Unit Manager.Hankook Tire's Technical Services Department works in after-sales service, warranty,... Show more
System Transport is hiring experienced CDL-A flatbed truck drivers for regional and OTR routes.You will be transporting important goods and materials such as glass, steel, aluminum, building materi... Show more
The SCM Flow Leader is responsible to make sure that critical manufacturing assets are planned, scheduled, and synchronized along each flow path to achieve the best possible customer service while ... Show more
Please apply here for your transition to MercyOne Genesis.From here your application will be reassigned to the appropriate job title and FTE status.Rooted in our Mission and Core Values, we honor t... Show more
REGIONAL OTR CDL-A FLATBED TRUCK DRIVERS.Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.RECENT GRADS WITH NO EXPERIENCE WELCOMEGypsu... Show more
Why Guitar Center? Here’s just some of the rewards:.For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y... Show more
Puts away or removes freight from the Receiving dock and replenishes the Bulk and Repack pick slots and reserve slots in order to maintain a consistent workflow and services the store in a safe, ti... Show more
GTG Peterbilt Davenport is a premier provider of quality products and services to commercial equipment users.We carry a large selection of new and previously owned commercial trucks and offer a fu... Show more
Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.In addition, they pro... Show more
Generator Quotations Specialist.We are seeking a highly motivated and detail-oriented individual to join our team as a Generator Quotations Specialist.In this role, you will be responsible for gene... Show more
Maintenance & Reliability Manager.We are looking for a Maintenance & Reliability Manager to join our team in Iowa, Buffalo.As a Maintenance & Reliability Manager for Quikrete Construction Materials... Show more
Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services.... Show more
Earn "The Best Money in Trucking" - Start at 70CPM; up to $2,000/wk.Sick of Student Pay? - Hit your one year.Hiring Nationwide - Company jobs, 100% No-touch freight.Why Drive for K&B Transportation... Show more
Are you a surgeon looking for a rewarding career with a great work-life balance? Pinnacle Wound Management is seeking a dedicated Wound Care Physician to join our team! All surgeons and physicians ... Show more
Full-time position with a growing insurance carrier where you will enjoy consistent income, real flexibility, and benefits designed to support your life, not just your job!.Work from home options w... Show more
This individual will perform a variety of customer service and stocking duties related to the parts sales, receiving and delivery of parts and accessories that contribute to the efficient, safe and... Show more
Automobile Sales Person Job Duties: Understands automobiles by studying characteristics, capabilities, and fea... Show more
Job Description**: As a Freight Handler at FedEx, you will be responsible for managing the movement of freight within the warehouse.This includes loading and unloading trucks, organizing freight, a... Show more
Rock Island, IL Secret Polygraph Unspecified Career Level not specified Salary not specified.Analyze the requirement, determining the type of contract, establishing acquisition milestones and prepa... Show more
As a Purchasing Associate, you will play a key role in the procurement process, ensuring that Group O acquires goods and services at the best possible prices and within specified times.You will be ... Show more
