Customer Service Representative
Fast-growing visual communications company seeks Customer Service Rep person with interest in Project Coordination. The successful candidate :
- Serves as first point of contact for walk-ins, email, and telephone customers.
- Works with management and support teams to satisfy customers and generate revenue in line with company's vision and values.
- Responsible for sales activities from lead generation through project management.
- Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.
Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.
The successful candidate has :
Inside Sales 3+ years experienceCustomer Service skills and experienceSign shop experienceOpen to applicants with and without a college degree.
We offer these benefits :
Generous compensation above industry averagePaid time off vacation and sick daysParticipation in bonus programMedical, Dental, Vision, and Life Insurance provided at no charge for employee.We look for a talented person adept at :
Working with customers at front counter doing consultative salesProviding detailed communications via email, phone, in personConsulting, troubleshooting, problem-solving to create signs for customersMeeting sales targets (monthly and annually)Scheduling appointments as neededWe provide a company culture that is :
Team-oriented cooperative and collaborativePeople-oriented supportive, focused on fairness; enjoys interacting with peopleDetail-oriented focused on quality and precisionCompensation : $40,000.00 - $46,000.00 per year