Overview Join to apply for the Product Designer role at Docusign
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you’ll do Our Product-Led Growth UX Design team is looking for an enthusiastic, multifaceted Product Designer to lead UX, visual design, and experimentation work across our commerce and product experiences at Docusign. We’re especially looking for someone with a strong background in designing complex SaaS management or administration tools. This is a unique opportunity to shape the experience of millions of our customers around the globe, both current and prospective.
In this role you’ll lead detailed end-to-end design work, exploration through vision design, and continuous optimization through iteration and web experimentation. You’ll be responsible for the UI, design architecture, interaction, visual and motion design. You’ll organize and incorporate supporting qualitative research, lead reviews with your stakeholders, and work closely with your design team peers.
You’re a talented, passionate, efficient designer with strong analytic and presentation skills. You collaborate with ease and bring cross-functional teams together around a common vision. You welcome feedback from a wide variety of stakeholders and tap your intuition to make the right decision in the absence of definitive facts. You adeptly balance business needs with simple, engaging, user-centered solutions. You’re comfortable working in ambiguous and evolving circumstances, all the while pushing toward a vision for the best experience for your customers.
This position is an individual contributor role reporting to the Director, Product Experience, PLG.
Responsibilities Own and contribute to the end to end design of a wide variety of high impact commerce and product experiences
Help develop the next generation of agentic and AI experiences while leveraging AI tools to ideate and increase your productivity
Sketch, wireframe, and prototype to turn concepts into high-fidelity designs and design systems
Produce visually compelling end to end experiences that fit seamlessly within the broader brand context
Drive qualitative research with research partners to better understand customers, validate the direction of design work, and supplement quantitative data
Use analytics data to validate, improve, advocate for, and measure the success of your work
Use competitive analysis and industry best practices to identify new user experiences that deliver value
Drive design reviews and vision discussions with stakeholders, managing live feedback to align on direction
Collaborate with design peers through critique and mentorship; work with marketing and product design teams to build cohesive experiences
Partner with product managers to define project roadmaps and execute on requirements and business objectives
Work with engineering teams to ensure quality implementation of your work
Collaborate with writing and content partners to ensure messaging aligns with go-to-market strategy
Engage with customer support to identify potential problems and opportunities
What you bring Basic
BA / BS degree or equivalent work experience
Minimum of 2+ years of user experience (UX) design work
A portfolio (with password) of work demonstrating strong systems design skills and innovative work
UX design experience in a SaaS, B2B or B2C commerce platform
Preferred
Strong data driven design, user research, storytelling, and prototyping skills
Specialization in designing complex SaaS finance, billing, or administration experiences
Knowledge of current web standards for desktop and mobile
Clean design aesthetic with strong layout, color, and typography
Ability to communicate design ideas persuasively and concisely
Strong interpersonal, written, and oral communication skills
Curious and open-minded with a growth mindset
Wage Transparency Pay for this position is based on location and experience. California : $100,300.00 - $154,900.00 base; Washington, Maryland, New Jersey and New York (including NYC metro) : $94,600.00 - $137,875.00 base.
Benefits Paid Time Off and paid holidays based on region
Paid Parental Leave up to six months for birth, adoption, or foster care
Health benefits plans from day one of employment
Retirement plans with employer contributions potential
Learning and development opportunities
Compassionate Care Leave for life events
Work arrangement Hybrid : In-office and remote work with minimum 2 days in-office per week; designation may vary by role and business needs.
Equal Opportunity Docusign is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We encourage applicants from diverse backgrounds.
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Product Designer • Seattle, WA, United States