Customer Success Manager Mobility Customer Services Central US

Customer Success Manager

Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all : run. With modern maintenance solutions from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization we ensure your systems' highest reliability and availability : 100%Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for society, optimize route usage and create a new quality of travel. Good service means we are there for our partners and customers when they need us and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview : Siemens Mobility is seeking to fill a Customer Success Manager for the Central US and Western Canada region. In this role, you will establish and maintain a group of customers to ensure satisfaction and growth within the Siemens Mobility, Customer Services organization. If you initiate and maintain positive relationships at all levels with your customer organizations and use a consultative process to build opportunities and growth this could be your next role. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list. This position will be ideally located in one of the following cities : Sacramento, CA; Salt Lake City, UT; Dallas, Houston, Austin, TX; Denver, CO or Phoenix, AZ as travel will be in the Central US and Western Canada.

What your day-to-day will look like :

• Collaborating with teams and individuals in the Siemens organization to plan how we can increase curiosity about our solutions among our customers, responding expediently and expertly to customer inquiries while you manage your commitments in an organized way,
• Develop and maintain strategic account plans for all assigned customers,
• Understand the portfolio of products and services available to the customer and sell valuable solutions,
• Identify new business opportunities and partner relationships,
• Program planning and execution of pre-and-post sales activities,
• Support multiple internal customers representing numerous product lines and businesses,
• Travel to customer sites on a regular basis up to 60%.

To thrive in this role, you have :

Why you'll love working for Siemens!

Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.