Client Solutions Engineer
Cover GeniusSan Francisco, CA, United States7 days ago
Job type
- Full-time
Job descriptionDevelop an in‑depth understanding of Cover Genius’ product technology and underlying architectures. Support multiple partner engagements concurrently, ensuring timely and successful integrations through effective stakeholder management. Identify, troubleshoot, reproduce, and determine the root cause of issues that may arise with partner integrations. Use tools like SQL, Google BigQuery, and Google Data Studio to identify and present actionable business growth opportunities to partners. Identify opportunities for improving processes and implement changes through automation to optimize client engagements. 5+ years of programming experience in languages such as Python, JavaScript, Java, or PHP. 5+ years of experience with web technologies like HTTP, HTML, and JSON. 5+ years of customer‑facing experience in sales, sales engineering, consulting, or a related function. Strong strategic, analytical, and tactical skills, with a proven ability to execute on a plan individually and with a team. Experience managing technically complex products in a B2B technology environment. Excellent presentation, organizational, and communication skills, with a proven ability to convey complex ideas clearly and concisely. A Bachelor’s degree in a relevant field; a postgraduate degree is also desirable. Flexible Work Environment – Our teams are hybrid. We work from home on Wednesdays and Thursdays and attend the office on Monday, Tuesday, and Friday with flexibility around start / finish times. Employee Stock Options – Share in our success, rewarded with ownership for your contributions. Work with like‑minded people who are passionate about both the work we’re doing and giving back. Our CG Gives programs enable us to all become philanthropists through our peer recognition and rewards system. Social Initiatives – We support community initiatives that bring positive impact to our people and partners.
Client Solutions Engineer
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About the Company
Cover Genius is a Series E Insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, Intuit, Hopper, Skyscanner, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. Our partners integrate with XCover, our award‑winning insurance distribution platform, to embed protection for millions of customers worldwide each year. Cover Genius has been recognized with dozens of awards including by the Financial Times who ranked Cover Genius as the #1 fastest‑growing company in APAC in 2020.
About the Role
As a Client Solutions Engineer on our Product Team, you will articulate and showcase the value of our product offerings from pre‑sales through post‑implementation support. This role is a perfect fit for a technically‑minded problem solver with a deep understanding of software development and a passion for client engagement. You will be instrumental in designing and implementing tailored solutions that meet our partners’ technical needs.
Key Responsibilities
- Partner with the Partnerships team to assist with new business opportunities, develop proofs of concept (POCs), and prepare technical sales material.
- Design and implement optimal solutions that provide the ideal customer experience while enabling opportunities for growth.
- Effectively communicate complex technical concepts to both technical and non‑technical stakeholders.
Integration & Support
Growth & Process Improvement
What You’ll Bring
Why Cover Genius?
Salary
Annual base salary range $140,000 - $175,000.
Equal Employment Opportunity Statement
Cover Genius promotes diversity and inclusivity. We do not tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. By submitting your application, you acknowledge that we may collect, store and process your personal data for recruitment purposes. We will keep your information on file for three years from the date of your application.
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Solution Engineer • San Francisco, CA, United States
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