Center Support Manager

Center Support Manager

The Center Support Manager's primary role is to act as a substitute for any position in a CHEER center when the regular staff is unavailable. Beyond this, they are tasked with understanding the unique operations of each center, collaborating with directors to standardize practices, enhancing center membership and utilization through effective networking and marketing, and extending center activities into after-hours. This multifaceted role ensures continuous leadership and fosters growth and consistency across all centers.

This listing is representative of the duties and responsibilities of the position, but is not to be construed as all inclusive :

• Temporarily assume the role of any center staff as needed, managing daily activities and ensuring optimal care for clients.
• Regularly visit all CHEER centers to assist Center Directors, gaining an understanding of each center's unique operations and challenges.
• Collaborate with Center Directors to standardize activities, processes, and best practices across all locations.
• When not serving as an interim director, engage in proactive learning and support activities at various centers.
• Participate in strategic planning to improve overall center operations and client services.
• Utilize a company-provided vehicle for travel between centers.
• Additional duties as required, including supporting agency-wide events and initiatives.
• Actively increase membership and facility utilization by engaging in community networking and marketing activities.
• Promote CHEER centers and the organization through visible community presence and targeted marketing strategies.
• Collaborate with Center Directors to facilitate evening and weekend events across all centers, enhancing community engagement and center visibility.
• All essential duties and responsibilities of a Center Director when fulfilling that role.
• Contributes to team effort by performing other related duties as assigned or required.