Business Development Manager

We have an outstanding career opportunity for a Business Development Manager to join a leading company located in the Kalamazoo, MI surrounding area.

Directs and generates aftermarket business opportunities for the Control Flight Control Division and Hydraulic Systems Division. This Product Manager position is responsible for multiple programs with high earnings and revenue accountability, managing complex products and sub-systems across the CFCD and HSD locations. Works with SSO business teams and divisions as required to promote company technologies, products, and services that meet customer needs, determining how the division's capabilities can be leveraged into additional markets.

Job Responsibilities :

• Responsible for achieving the aftermarket service center's financial and customer service goals in coordination with the assigned operating division, which may include one or more sites.
• Acts as primary strategic Product Line focal point for aftermarket services covering a range of products & customers.
• Initiates and works closely with division, site(s), and CSO Segment teams to maximize long-term aftermarket revenues and provides short and long-term sales forecasts.
• Provides mentorship and execution guidance to the division site(s), customer service, and Aftermarket Services Manager.
• Addresses critical longer-term customer issues and leads project teams to improve short- & long-term process results.
• Acts as primary strategic customer contact for aftermarket products and services, including product repairs, spares, logistics, contracts, and pricing negotiations.
• Coordinates with technical and segment teams with field performance issues for input on resolution. Works closely with CSO and Division business development and CSO Segment Leaders to maximize aftermarket revenues, ensuring alignment with sales forecasts.
• Develops and supports proposals and contracts designed to attract customers and provide acceptable returns to the company by researching customer requirements and translating them into development opportunities.
• Develops strategies and solutions for contracts opened for re-negotiation during the contract period.
• Conducts competitive research, evaluates sales performance, and formulates goals and milestones for specific products and systems. Uses understanding of division's technical capabilities, operational capacity, and market information to influence future strategies.
• Serves as liaison and facilitator with customers and Regional / Group Marketing to resolve issues and assure customer satisfaction regarding cost, product quality, delivery, and performance.
• Provides liaison support within and across divisions on existing and new programs.
• Stays in close contact with division technology, business units, and operations to enable rapid turnaround solutions.
• Develops and maintains relationships with customers to understand future market and customer needs and develop business opportunities.
• Identifies opportunities for business development by studying competitors' products, problems, market intelligence, and trends.
• Maintains professional and technical knowledge by attending workshops, reviewing publications, establishing networks, participating in associations, and industry trade shows.
• Establishes goals and objectives for programs or functions by coordinating efforts across the division.
• Recommends actions by analyzing data and making complex comparative analyses.

Basic Hiring Criteria

Job Requirements :

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

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