Community Success Coordinator

Job Description

Job Description

Since 1975, Kuester has proudly served the Carolinas as a family-owned company built on trust, innovation, and service. Guided by our culture of Operational Excellence, we partner with developers, builders, and community associations to create thriving neighborhoods built on connection, communication, and care.

We’re seeking a motivated and relationship-driven Community Success Coordinator to support our Developer Team. This role is key to ensuring every new community begins on a strong foundation and that each homeowner’s experience is positive from day one.

About the Role

The Community Success Coordinator serves as the bridge between our internal teams, builders, and residents, helping to ensure smooth communication, proper setup, and successful transitions throughout the community’s development lifecycle.

From coordinating system setup and utility transfers to assisting with document filing and initial budgets, this position helps establish the foundation for each new community. As amenities and common areas are completed, you’ll work closely with the assigned Community Manager to ensure all necessary transition tasks are completed.

Equally important, this role acts as a community ambassador, connecting builder sales teams, homeowners, and Kuester’s management professionals to foster understanding, transparency, and positive engagement. As construction concludes, you’ll help prepare new homeowner boards for success, ensuring they have the tools, access, and confidence to guide their community forward.

Key Responsibilities

• Provide administrative and operational support for new community onboarding.
• Coordinate setup in internal systems, documentation, and compliance tracking.
• Facilitate communication between developers, builders, and management teams.
• Assist with document filings, utility transfers, and community setup milestones.
• Partner with Community Managers to support Board onboarding and education.
• Foster strong relationships and a positive ownership experience from the first home sold to developer turnover.

Qualifications

Why Kuester?

At Kuester, we believe community management is more than a service, it’s a partnership. As part of our team, you’ll play a meaningful role in shaping communities, building relationships, and ensuring every new neighborhood begins its journey positioned for success. Join us and help create communities that thrive from the ground up.