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Client Success & Wellness Enrollment Coordinator
Carolinas Natural Health CenterCharlotte, NC, US20 hours ago
Job type
- Full-time
Job descriptionCoordinate supplement orders, refills, and re-engagement Identify upsell opportunities, client needs, and seasonal promos Collaborate on fulfillment systems and process improvements Serve as the first point of contact and care Build long-term trust with members Track their progress and flag opportunities for retention, renewal, or reactivation Background in health / wellness, coaching, clinic coordination, or practice support Strong interpersonal skills and confidence with “crucial conversations” Familiarity with CRMs, wellness product ordering, and team-based environments A personal commitment to health, growth, and service Comfortable with money conversations, creative problem-solving, and offering next steps Purposeful work helping people transform their lives Supportive team, structured training, and faith-led culture Bonuses tied to company goals and supplement revenue Professional growth path into leadership or expanded sales roles Direct impact without high-pressure quotas
Job Description
Be the Reason Someone Finally Commits to Their Health
Carolinas Natural Health Center is on a mission to help people experience true healing through natural medicine. We’re hiring a Client Success & Wellness Coordinator — someone who bridges compassion and confidence, and knows how to gently help others overcome fear and uncertainty.
This is not a sales job — but it requires a person who knows how to inspire action, manage details, and remove resistance in the moment it matters most.
What You’ll Do
Program Onboarding & Conversion Support
- After the practitioner’s consultation, meet with the client to walk them through enrollment : payment, financing, scheduling, labs, and questions
- If the client hesitates or financing falls through, be ready to navigate options, offer scaled solutions, and reignite commitment
- Own the onboarding logistics — from “yes” to kickoff
Supplement Promotion & Fulfillment
Client Relationship Management
What We’re Looking For
What You’ll Love
Apply Now
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👉 Why do you believe helping people commit to their health is a sacred responsibility?
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Enrollment Coordinator • Charlotte, NC, US
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