Receptionist

Orion180 is a premier insurance solution provider that leverages cutting-edge technology and its dedicated team members to bring more value to its customers, independent agents, and other business partners.

Orion180’s vision is to be the premier provider of insurance solutions to our clients across the globe. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of product solutions.

Orion180 is located on the beautiful space coast of Melbourne, one of the best places to live in Florida. Melbourne offers affordable housing, transportation, and other amenities, and is in close proximity to major cities such as Orlando, Tampa, and Miami.

At Orion180 we have fostered a culture of success based on our three pillars : Do MORE, Be MORE, and Give MORE. Innovation in technology enables us to do MORE as we harness the power of our innovative proprietary technology.

Innovation in service is the catalyst allowing us to give MORE and achieve the highest level of customer care. Our innovation in culture fosters an environment that empowers us to be MORE.

This innovation-focused ecosystem enables our customers to Expect MORE.

Job Summary

This position plays a vital role in setting the tone for the organization. The receptionist serves as the first point of contact for visitors and clients, providing a warm and professional greeting and ensuring a smooth flow of communication within the office.

This role involves handling many varying tasks to support the organization's operations.

Role and Responsibilities

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily and should demonstrate the following competencies to consistently perform the essential functions of this position.

All employees are expected to adhere to and be knowledgeable of Orion180 operations standards, established security / safety rules and requirements for attendance.

The requirements listed below are representative of the fundamental knowledge, skill, and / or ability required to perform the job successfully :

Greet visitors in a friendly and sincere manner when they visit the office and make them feel comfortable while waiting.

Contact appropriate employee(s) of visitors.

• Manage all incoming calls in a professional and courteous manner; take and distribute messages as needed.
• Receive and sort all incoming packages; store and distribute items as required.
• Handle all outgoing mail.
• Act as point person for supplies for mailing, shipping, office and breakroom supplies, and equipment.
• Conference room management (scheduling, stocking supplies, straightening)
• Perform clerical duties such as data entry, filing, scanning, etc.
• Assist in the preparation of meetings and conferences.
• Responsible for facility and general maintenance coordination.
• Assist with departmental lunches and corporate gifts.
• Maintain a customer-friendly and professional demeanor at all times.
• Performs other duties as assigned.

Qualifications and Education Requirements

• High school diploma or equivalent required
• 3 years of experience working as a receptionist in a client / customer service-focused environment
• Punctual and reliable
• Excellent organizational and time management skills
• Ability to multi-task
• Proficiency with Microsoft Office Suite
• Positive attitude; friendly and upbeat in all interactions
• Business casual dress attire required

Physical Demands

While performing general office duties for this position, the employee is regularly required to sit, stand and / or walk around (including the use of stairs).

Other demands include the ability to openly communicate with others by talking, listening, and reading, being able to lift light objects (

Work Environment

The office environment is quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due to conversations, unscheduled maintenance repairs to the building or its interior offices, or unpredictable situations due to weather or other acts beyond company control.

An employee must be willing to work their regularly assigned work schedule for their duties and / or job responsibilities and in times of need, be able to work an extended schedule depending on the company / department needs, project requirements, or customer demands.

If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at (321) 460-8484 or [email protected]

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against based on disability.

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