City Operations Manager (Baltimore)

City Manager

AirGarage is on a mission to bring real estate online, starting with parking. We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset : payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.

By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That's why national real?estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.

AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners' assets for the first time. We're investing aggressively to make the physical world legible to a digital system : cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they've never had before.

We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.

We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more.

We are looking for a City Manager to join the Operations team at AirGarage. In this role, you will be the owner of operational and financial performance across your city, directly responsible for ensuring our parking facilities run smoothly, look great, and maximize revenue potential. You will be both a builder and an operator, designing repeatable processes, managing third-party vendors, and developing pricing and enforcement strategies that directly impact AirGarage's bottom line.

As the primary point of accountability for facility performance, you'll balance boots-on-the-ground execution with analytical decision-making, moving seamlessly between site visits, vendor negotiations, and revenue optimization models. Your role will require you to be proactive in solving problems before they escalate, resourceful in managing competing priorities, and data-driven in shaping strategy.

This is a highly cross-functional role. You'll partner with Sales, Product, and Partner Success teams to ensure our real estate partners see strong results and our customers enjoy a seamless experience. You'll also lead our enforcement fleet (Space Force) and work closely with regional leadership to ensure every facility is performing at its peak.

Ultimately, you will be responsible for scaling operational excellence in your city : driving efficiency, profitability, and reliability while helping AirGarage expand our footprint and strengthen our reputation as the best operating partner for property owners.

Pricing & Revenue Management

• Develop, implement, and iterate on pricing strategies for your cities portfolio.
• Continuously evaluate trends and competitor rates to maximize revenue.
• Keep track of events happening in the market to ensure your locations are priced competitively at peak times.
• Go out and find revenue opportunities through business development (i.e. walking into local businesses to pitch partnerships)

Operational Execution

Enforcement Optimization

What You Need

Why This Role May Not Be For You

Physical Requirements

Important Note

AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for :

The rest of the year, team members can work remotely from wherever (US time zones) they're most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expectedif you're not open to traveling ~6 weeks per year for work, this role isn't a good fit for you.

The Upside