Financial Aid Counselor II

Job Opportunity : Financial Aid Counselor Ii

Since 1897, the Ostrow School of Dentistry has shaped talented students into outstanding dentists and dental hygienists. Our challenging clinical education and our expert faculty members provide future oral health professionals with the skills they need in order to become the best. We, at the Herman Ostrow School of Dentistry of USC, are all committed to maintaining an environment of excellence and eminence, and this commitment shines through in all that we do. Herman Ostrow School of Dentistry is seeking a dedicated and enthusiastic Full-Time Financial Aid Counselor II to join our Office of Admissions and Student Affairs team. This role will serve as a key advisor to students requesting financial aid.

The Financial Aid Counselor II will be responsible for providing counseling in matters pertaining to financial aid packaging, appeals, and special projects as assigned. This position is hybrid, requiring four onsite workdays and allowing one remote workday per week.

Key responsibilities include :

• Providing training and guidance on financial aid procedures and policies to other counselors and assisting in problem resolution.
• Handling complex financial aid packaging and appeals as assigned.
• Conducting need analysis to determine student financial aid packaging options based on individual case circumstances.
• Counseling student applicants and parents on matters concerning financial aid packages.
• Advising students regarding financial planning, budgeting and debt management.
• Processing appeals by reevaluating student aid packages and making award modifications as appropriate and within applicable guidelines and regulations.
• Maintaining currency on financial aid packages, state and federal regulations related to financial aid, and university policies and procedures.

The hourly rate for this position is $28.00 - $38.00. When extending an offer of employment, the University of Southern California considers factors such as the scope and responsibilities of the position, the candidate's work experience, education / training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.