Business Office Manager / Billing Liaison

Job Description

Job Description

About Us

At South Ogden Post-Acute , we're committed to providing exceptional, compassionate care in our skilled nursing facility (SNF). Our mission is to help each patient achieve their highest level of independence and transition safely to the next stage of care.

We're a people-first organization - truly! Our guiding principles are simple yet powerful :

Lead with Integrity. Empower People. Deliver Results.

Position Overview

We're seeking a Full-Time Business Office Manager / Billing Liaison to join our dedicated team. In this vital role, you'll oversee billing and collections processes, support new admissions, and ensure accurate, transparent communication with residents and families regarding financial responsibilities.

Your work directly impacts our residents' experience and the overall success of our facility.

Key Responsibilities

Manage all facility collections, including private pay, co-pays, and share-of-cost payments

Receive and process payments (cash or checks) from residents and families

Set up payment plans for residents with outstanding balances

Ensure insurance information is accurate, verified, and updated as needed

Assist with new admissions by confirming insurance coverage and facility acceptance

Communicate clearly with residents and families about billing timelines and copay expectations

Maintain accurate financial records and collaborate closely with corporate billing teams