EO, Payments Specialist

DUTIES AND RESPONSIBILITIES :

Manage open agent tickets related to general account inquiries and resolve payment posting discrepancies or errors.

Utilize reports and maintain spreadsheets for data collection and trend analysis.

Identify potential issues in data and posting trends and report them to the Payments Manager.

Accurately update and maintain reports including transaction codes and pay file monitoring.

Post missing payments to accounts using the RP function for client reconciliation.

Process pay files according to client contractual requirements ensuring no duplicates and timely posting.

Process credit card payments and post balance corrections to patient accounts.

Sort prepare and deposit check payments as well as process declined credit card transactions.

Print mail and report on Verichecks.

Coordinate with other departments to resolve Payments-related issues and improve workflows.

Report missing payment codes and work with other departments to update the transaction database.

Ensure compliance with PCI and HIPAA guidelines for secure storage of sensitive information.

Monitor PCI compliance within the department especially regarding the handling of financial information.

Assist in training new employees and support continuous staff development.

Identify areas for process improvement automation and workflow streamlining.

Maintain a contingency plan with the Payments Manager to ensure daily requirements are met.

Meet deadlines even with frequent interruptions and redefined priorities.

Serve as a backup for other positions as needed.

Perform additional tasks as assigned by management to support overall business objectives and operational excellence.

KNOWLEDGE SKILLS AND ABILITIES :

Knowledge

Extensive knowledge and understanding of accounts receivable transactions and payment activities preferably in healthcare.

Knowledge in 10 key by touch typing.

Understanding of legal rules and regulations pertaining to HIPAA and PCI.

Working knowledge of Windows-based systems and Microsoft Office products.

Knowledge of contractual requirements for each client in order to accurately process debits and credits to patient accounts.

Knowledge of client payment file schedules in order to recognize missing or incomplete files.

Skills

Leadership Serving as a positive example to others.

Active Comprehension Giving full attention to what others are communicating taking time to

understand the points being made asking questions as appropriate and not interrupting at inappropriate times.

Reading Comprehension Understanding written sentences and paragraphs in work related documents.

Writing Communicating effectively in writing as appropriate for the needs of the audience.

Time Management Managing ones own time and the time of others.

Social Perceptiveness Being aware of others reactions and understanding why they react as they do.

Monitoring Monitoring / Assessing performance of yourself other individuals or organizations to make improvements or take corrective action.

Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.

Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.

Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Abilities

English Comprehension The ability to fluently communicate in and understand English the primary language of the work team.

Written Comprehension The ability to read and understand information and ideas presented in writing.

Written Expression The ability to communicate information and ideas in writing so others will understand.

Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem only recognizing there is a problem.

Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Selective Attention The ability to concentrate on a task over a period of time without being distracted.

Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.

Driving Ability This position requires the employee to use their own vehicle for business-related travel. To that end the employee must have a reliable vehicle and maintain an active drivers license with no restrictions.

WORK EXPERIENCE EDUCATION AND CERTIFICATIONS :

High school diploma or GED required

Proven experience in data entry ensuring accuracy and efficiency

Hospital or Physician Business Office setting work experience preferred

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS :

This position is located in an office environment and requires the following physical abilities :

Performing work at a stationary workstation for 8 hours

Interacting with a desktop computer or laptop

Entering data into systems using a mouse and keyboard

Ability to communicate clearly with others over a telephone system

Ability to work at a pace that allows the employee to meet the standard goals as set forth by management

#ZR

Required Experience :

IC

Key Skills

Google Analytics,Fund Management,Apparel,Bus Driving,Banquet Server

Employment Type : Part-Time

Experience : years

Vacancy : 1