Project Supervisor (Intake)

Project Supervisor (Intake)

This role will serve as a Project Supervisor (Intake) assigned to the Radiation Exposure Compensation Act (REDA) program of the DOJ Civil Division. Works under the direction of a Project Manager, performing the following duties :

• Act as primary supervisor for assigned staff members, to include oversight of timekeeping, narratives, corrective action, and other staff management concerns.
• Assist Project Manager in all aspects of Claims Intake team management.
• Assist in the daily oversight and management of Claims Intake support processes.
• Coordinate tasks and responsibilities of the team members on the Claim Intake Team, including :
• Identify daily team priorities and communicate expectations of priorities to team members. This involves monitoring various claim statuses or queues.
• Determine individual team member capacity and reassign members to high priority tasks, while maintaining coverage of other team tasks.
• Create and prepare routine Intake metrics report in consultation with Federal Attorney Team Leads and Project Manager to identify data points essential for tracking and performance forecasts.
• Assign work to team in consultation with Federal Attorney Team Leads and Project Manager, and track and monitor progress, ensure work is completed and check for quality and accuracy.
• Thorough knowledge of tasks, task objectives, and the context of those tasks in the claim review lifecycle.
• Organize and maintain special project assignments.
• Create, maintain, update, and improve various internal charts and graphs.
• Accurately maintain multiple tracking spreadsheets used to track team members processing of tasks daily, and work with Project Manager to project and adjust team productivity levels.
• Help identify steps for, create templates for, and format, Standard Operating Procedures.
• Organize and maintain example work product for various team discussions / meetings / trainings.
• Track changes and update internal and external guidance and policy documents.
• Coach and develop staff members to ensure optimum quality of work product.

Required Qualifications

Preferred

Compensation

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.