Program Manager, Career Pathways

Join to apply for the Program Manager, Career Pathways role at 1199SEIU Benefit and Pension Funds

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Join to apply for the Program Manager, Career Pathways role at 1199SEIU Benefit and Pension Funds

• Lead and manage day-to-day operations of the program admissions team to ensure the efficient processing of applications for the Career Pathways Training Program, foster a positive applicant experience, and support institutional goals related to program enrollment, case management, and completion
• Serve as a key liaison between the admissions and tuition payment teams, overseeing tuition payment coordination and contributing to academic performance reviews to support student retention and success
• Oversee, train, and support admissions assistants and counselors
• Manage daily workflows, assign responsibilities, and ensure timely follow-up on prospective student inquiries
• Conduct regular team meetings and performance reviews
• Support the Assistant Director in monitoring and enhancing admissions processes to ensure efficiency and compliance
• Develop and document procedures for participant intake and enrollment review and approval
• Analyze admissions data to track progress toward enrollment goals and identify areas for improvement.
• Partner with the Operations Division to monitor and address tuition payment issues, financial clearance, and billing questions
• Work closely with the academic and student support teams to track and review student academic performance, supporting early intervention and retention efforts
• Ensure adherence to institutional policies and external regulations related to admissions
• Serve as a point of contact for escalated admissions-related concerns or questions from prospective students and families
• Perform additional duties and projects as assigned by management

Requisition # : 7304 - 7305TEF

of openings : Employment Type

Full time

Position Status

Long Term Temporary

Category

Non-Bargaining

Workplace Arrangement

Hybrid

Fund

1199SEIU Training and Employment Funds

Job Classification

Exempt

Responsibilities

Qualifications

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Project Management and Information Technology

Industries

Hospitals and Health Care

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