Senior Software Engineer - In Store Systems - Australia

Senior Software Engineer - In Store Systems

QSIC is reinventing in-store audio. We use Audio, Intelligence (AI) and Creativity to redefine the value of in-store audio and drive growth for retailers and brands. Our story began in Australia over a decade ago with a love for music and a simple purpose : to create value that others can't see. We sought to bring that to life through exceptional audio experiences, so we built the leading intelligent in-store audio platform for retailers and brands. At QSIC, in-store audio has never been just "background noise." Audio has the power to change the atmosphere, spark emotion and shift the atmosphere. When it's seamlessly woven into an in-store experience, it doesn't just play it connects. It engages shoppers without distracting them, influences decisions where it matters most, and elevates the entire shopping journey. Today, QSIC technology powers thousands of stores across three continents, reaching over 100 million shoppers each month.

QSIC's Ad Platform removes the friction of ad production, and instantly creates targeted, brand-aligned messaging with AI. Advertisers can use our Planning solution to eliminate guesswork by having their messages dynamically placed in the market - at the right time, for maximum impact. Every ad play is recorded and verified, providing unprecedented transparency.

QSIC's In-Store Audio solutions deliver intelligent, scalable and personalised playlists to match brand identities, and automated volume control to adjust for every moment!

QSIC Intelligence provides enhanced targeting, and predicts the right message for every moment using our data-driven insights. The QSIC Intelligence solution includes performance analytics and self-service reporting.

Our motivation is to create value that others don't see. Our promise is to use audio, intelligence and relentless dedication to transform spaces and deliver results. We have team members based in Australia, the United States and Mexico, and received Series B funding in January 2025. We're just getting started!

About the Role

QSIC is looking for a Senior Engineer to work with our In Store Systems Engineering team - developing both the software running on our in-store hardware, and the API services it communicates with. This is a remote fulltime role for someone in Australia in the AEST timezone, who will collaborate closely with our Engineering team distributed along the east coast, and work with our Dallas, United States team where required.

QSIC manages a fleet of tens of thousands of devices distributed across APAC, the US, and globally. As part of the In Store Systems team, you will use your technical expertise to build tools and processes that help us deliver a high quality in store experience using our customer's enterprise networks. A typical week in this role may include :

• Building the Golang components running on our RaspberryPi based media players installed in customer stores, communicating with smart speakers on the local network. Over the first 6 months, you'll likely help rewrite our existing components from Python to Golang using MQTT for communications.
• Building and scaling the Golang API that serves those devices, integrating with our Python core API. You will be helping to refactor logic into this API to improve robustness, and starting the process to push that down to the devices as it becomes feasible.
• Working with our Platform and Ops teams to ensure a careful rollout of components across our fleet and ensure a great in store experience as we iterate.
• Collaborating with our Platform and Engineering teams to improve the build and deployment process, and ensure our observability pipelines correctly monitor the status of our fleet.

As someone with a background in production applications or reliability engineering, you'll bring a passion for delivering stable, robust software to our devices, and a drive to continually improve the robustness of our systems. You'll be eager to collaborate with your peers through the development process, participating in our code review and design review practices. You'll be someone who is seeking to grow and learn in a fast-paced technology company, and keen to play a part in supporting QSIC's continued growth and scale, globally.

What You'll Do

About You

Experience

You must have :

Technical fluency in :

Bonus points if you :

Our Values

Honesty First : Keep it real, mate. We celebrate frank communication that is direct, open, respectful, and fair. We choose honesty over getting it "perfect" every time.

Invent Solutions : Roll up your sleeves. We see a problem and don't dwell on it but rather - we understand it, we own it, we solve it. We don't see a wall, but a hurdle ready for us to take.

Learn Everyday : Soak it up. We have a genuine insatiable curiosity and never take ourselves too seriously.

One Team : We are all in this together. We value the diversity of our peopletheir nuances and differences. When we come together as a team, that's what makes us truly great.

At QSIC we recognise there is no such thing as a 'perfect' candidate. QSIC is a company where everyone has an opportunity. So however you identify, and whatever background you bring with you, please apply if this role interests you. QSIC is an equal opportunity employer, and we know that a diverse workforce is crucial to our success as a business!