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Human Trafficking Program Manager

Human Trafficking Program Manager

YWCA of Greater HarrisburgHarrisburg, PA, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The YWCA Greater Harrisburg  is a leading provider of services for human trafficking victims in Pennsylvania. We currently have an immediate opening for a Human Trafficking Program Manager  to oversee and support regional case management operations across 13 counties in Central Pennsylvania.

The Human Trafficking Program Manager  plays a key leadership role in a U.S. Department of Justice–funded initiative, managing daily operations, supervising case managers, and providing direct services to survivors of severe forms of human trafficking. This position serves as a liaison among local, state, and federal partners, coordinates service delivery, provides crisis intervention, and ensures all services meet compliance standards and best practices.

Position Details :

  • Full-time, 37.5 hours / week | Monday–Friday, 8 : 00 AM–4 : 00 PM
  • Starting Salary : $50,000 / year
  • This position may require occasional evening or weekend hours
  • Travel throughout 13 counties in Central PA is required

Successful Candidates Will Demonstrate :

  • Prior supervisory experience or ability to manage, coach, and support direct service staff
  • Strong case management and documentation skills
  • Understanding of trauma-informed and victim-centered practices
  • Strong interpersonal and professional communication skills
  • Ability to work both independently and collaboratively
  • Capacity to build and maintain partnerships with law enforcement, prosecutors, and service providers
  • High emotional intelligence, sound judgment, and crisis management abilities
  • Strong organizational and time management skills
  • Ability to manage multiple priorities and meet deadlines
  • Position Requirements :

  • Bachelor’s degree in Human Services or related field required (equivalent experience considered)
  • Minimum of two years of relevant experience, preferably with victims of human trafficking or other crimes
  • Completion of required trainings in sexual assault, domestic violence, and human trafficking (or willingness to complete upon hire)
  • Proficiency with Microsoft Office and electronic data tracking systems
  • Valid driver’s license, reliable transportation, and proof of insurance
  • Child abuse, criminal, and FBI clearances required prior to start
  • Why You'll Love Working With Us – Check Out Our Awesome Benefits!

    ✨ Comprehensive Health Coverage  – Medical, dental, and vision plans to keep you healthy

    🧠 Employee Assistance Program (EAP)  – Because your well-being matters

    ❤️ Life Insurance  – Peace of mind for you and your loved ones

    💪 Short & Long-Term Disability  – We've got your back when life takes an unexpected turn

    💼 Pension Retirement Plan  – Start earning a pension after just two short years of service

    📈 403(b) Retirement Plan  – Begin contributing on day one to secure your financial future

    🌴 Generous Paid Time Off  – Recharge with paid time off days and sick days

    🎉 11 Paid Holidays  – Extra time to relax, celebrate, and enjoy what matters most

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    Program Manager • Harrisburg, PA, US

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