Program Manager: Behavioral Health - Community Schools & Student Services (CSSS) (2024-25)

DUTIES : (Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but are intended to accurately reflect the principal job elements).

ESSENTIAL FUNCTIONS

• Coordinate new and existing School Based Behavioral Health Services and serve as district liaison to community- and site-based mental health providers, and school site administrators.
• Provide leadership in crisis response to school sites as assigned.
• Provide quality assurance of School Based Mental Health services and ensure that services are trauma informed, culturally and linguistically appropriate and integrated into the community school framework.
• Implement and manage new and existing School Based Mental Health (SBMH) and school climate initiatives in collaboration with site administrators and community partners.
• Provide professional development and coaching to school sites teams to promote effective Student Success Teams and Coordination of Service Teams in accordance with District protocols.
• Provide professional development and coaching support to administrators and school climate teams to ensure multi-tiered school-wide positive behavioral supports including prevention, intervention, and intensive services.
• Provide professional development and coaching to school personnel on mandated child abuse reporting, suicide prevention, and other mental health protocols
• Serve as liaison to school sites and community based organizations to build capacity in trauma informed and culturally responsive behavioral health services and supports.
• Support the implementation of violence prevention and Restorative Justice in alignment with the Response to Intervention framework.
• Provide training and coaching in Response to Intervention and Positive Behavioral Support to reduce disproportionality in discipline and referrals for Special Education.
• Provide consultation to site administrators and staff on pre-referral interventions for students experiencing emotional and / or behavioral barriers to learning to facilitate equal access to general education settings.
• Assist in evaluation of the effectiveness of School Based Behavioral Health Initiatives in reducing disproportionality.
• Assist school site teams to implement universal screening and referral protocols to ensure timely access to SBMH services.
• Train and supervise mental health interns to provide effective services and supports within an urban, multi-ethnic, community schools setting.
• Participate in professional development opportunities around development of Full Service Community Schools provided by the Family, Schools, and Community Partnerships Department and other partners.
• Provide cross-training to other staff members within the department.
• Attend department and other meetings as required.
• Perform related duties as assigned.

Minimum Qualifications

Training, Education, and Experience : A Master’s Degree in psychology, social work, or counseling from an accredited University and a minimum of 5 years direct counseling experience within school and community settings serving diverse children, youth, and families.

A minimum 2 years program management experience.

Licenses and other Requirements :

Valid State of California licensed to practice social work or psychotherapy

Certificated by CA Board of Behavioral Sciences to practice clinical supervision

Valid California Driver’s License

Available to work an occasional evening and weekend

Employment eligibility will include fingerprints, TB and / or other employment clearance

KNOWLEDGE AND ABILITIES

KNOWLEDGE OF :

• District policies, applicable sections of the State Education Code and other laws and regulations
• Strategic direction of Oakland Unified School District
• Social, emotional, health and economic issues faced by Oakland youth and their families
• Local community-based organizations that provide mental health services
• Research methods, report writing and record-keeping techniques
• Principles and practices of effective leadership
• Funding opportunities for assigned program
• Community contacts for assigned program
• Diverse academic, socio-economic, cultural, ethnic, and disability backgrounds of District students; the District’s diverse community, partners, and agencies
• Correct English usage, grammar, spelling, and punctuation
• Telephone techniques and etiquette
• Interpersonal skills using tact, patience and courtesy
• The Community School philosophy of aligning resources in service of students
• Computer software, hardware, and related technology

ABILITY TO :

• Work with multi-faceted public and private agencies as well as district departments
• Work successfully with diverse groups across race, ethnicity, religion, gender, class, and sexuality
• Maintain confidentiality as appropriate
• Communicate clearly both orally and in writing
• Plan, prepare and deliver oral presentations
• Work independently
• Meet schedules and time lines
• Complete work accurately and as directed with many interruptions
• Organize, coordinate and prioritize a large volume of activities, programs and services
• Identify and resolve school site health and safety issues in a timely manner
• Develop and implement training and evaluation programs

WORKING CONDITIONS

ENVIRONMENT :

Office and school environment; driving a vehicle to conduct work; flexible schedule; constant interruptions

PHYSICAL DEMANDS :

Hearing and speaking to exchange information in person or on the telephone; seeing to file a variety of documents; reaching overhead, above the shoulders or horizontally, or bending at the waist to retrieve or store records or files;

dexterity of hands and fingers to operate standard office equipment; lifting, carrying, pushing, and pulling light objects.

NON-DISCRIMINATION POLICY :

The Oakland Unified School District does not discriminate in any program, activity, or in employment on the basis of actual or perceived race, religion, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, sex, or sexual orientation.