Talent.com
Call Center Agent- Manager
Call Center Agent- ManagerThrive LGBTQ Reunited • Columbus, OH, US
Call Center Agent- Manager

Call Center Agent- Manager

Thrive LGBTQ Reunited • Columbus, OH, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Thrive LGBTQ Reunited is looking for a customer service representative to join our team in our Remote office's are Nationwide .

This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities:

  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.

Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. Requirements:

  • Bachelor’s degree or equivalent 1-2 years proven experience in supporting client success Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system About Thrive LGBTQ Reunited : Thrive LGBTQ Reunited is a Social Service / Homeless organization dedicated to Helping the LGBT homeless Community with Housing . Our employees enjoy a work culture that promotes LGBT Communcation. Employees can also take advantage of Company Cards , Travels , Extra Vacation Powered by JazzHR
Create a job alert for this search

Call Center Agent- Manager • Columbus, OH, US

Similar jobs

HealthMarkets Insurance Agent

HealthMarketsDelaware, OH, US
Full-time

If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place.Becoming an indepen...Show more

 • Promoted

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersCircleville, Ohio
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more

 • Promoted

Remote Job $790/wk - Hiring Focus Group Panelists

MaxionCircleville, OH, US
Remote
Full-time +2

Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require ....Show more

 • Promoted

Center Manager

Grifols SAColumbus, OH, United States
Full-time

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1...Show more

 • Promoted

2nd Shift Garden Center Clerk

Meijer, Inc.Delaware, OH, United States
Full-time

This position will be responsible for delivering remarkable customer service by providing customers with exceptional product knowledge, efficient service and a friendly attitude.This entry level te...Show more

 • Promoted

Insurance Agency Owner - North Central Ohio

American Family InsuranceColumbus, OH, United States
Full-time

American Family Insurance Agency Owner.That's what makes an American Family Insurance Agency Owner.It's a highly rewarding opportunity that allows you to create financial stability while making a p...Show more

 • Promoted

Associate Client Service Manager - Commercial Lines

Arthur J Gallagher & CoColumbus, OH, United States
Full-time

Associate Client Service Manager.At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate.You'll be ba...Show more

 • Promoted

Data Center Advisory Director

NaSPA, Inc.Columbus, OH, United States
Full-time

A leading energy advisory firm based in the U.Principal Consultant (Director) of Data Center Advisory.This role involves developing consulting solutions, driving business development, and leading c...Show more

 • Promoted

Portfolio Relationship Manager - Data Centers

Associated Bank - CorpColumbus, Ohio, United States
Full-time

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success.If you thrive in an environment where your gr...Show more

 • Promoted

Manager, Case Management-RN - Main Case Management - Full Time - Days

Christ HospitalOH, United States
Full-time

The Case Management Manager oversees hospital case management functions, including utilization review, care coordination, and discharge planning.This role is responsible for the planning, operation...Show more

 • Promoted

Bilingual Customer Service Specialist (Spanish) - Multi-Location

The Sherwin-Williams CompanySunbury, Ohio, United States
Full-time

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Cus...Show more

 • Promoted

EMERGENCY OPERATIONS CENTER MANAGER

Victoria's Secret & Co.Columbus, OH, United States
Full-time

The Victoria's Secret Emergency Operations Center (EOC), our Global Security Operations Center, is a 24/7 global crisis monitoring, intelligence, and incident coordination function supporting the A...Show more

 • Promoted

Special Agent, $40,000 Recruitment Incentive

The United States Secret ServiceNot Specified, OH, United States
Full-time

Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements.Click apply for complete details on the recruitment incentive detail...Show more

 • Promoted

Shift Lead

Taco BellSouth Bloomfield, OH, United States
Full-time

Are you ready to be a fast-food hero? Join our team as a Shift Lead, you play a key role in the operation of the restaurant.The Shift Leader supports the Restaurant General Manger by running great ...Show more

 • Promoted

Client Solutions Manager

Slice Merchant ServicesDelaware, OH, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...Show more

 • Promoted

Data Center Advisory Director: Growth & Strategy

Association of Energy Services ProfessionalsColumbus, OH, United States
Full-time

A leading energy consultancy is seeking a growth-minded Principal Consultant (Director) of Data Center Advisory to support clients in the development and operation of data centers.This role require...Show more

 • Promoted

Member Enrollment Representative

Christian Healthcare MinistriesCircleville, OH, United States
Full-time

At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other's medical bills.The Member Enrollment Represent...Show more

 • Promoted

Commercial Lending Relationship Manager

Farmers National Bank of CanfieldSunbury, Ohio, United States
Full-time

ESSENTIAL DUTIES and RESPONSIBILITIES.Sell business products and services to commercial customers and prospects as opportunities occur or required by management, typically through personal calling ...Show more