Payments Risk & Governance Analyst

CIBC Payments Risk And Governance Analyst

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

What You'll Be Doing

CIBC's The Payments Risk and Governance department strengthens the organization's control environment by managing vendor relationships, overseeing data management, supporting business continuity, and coordinating audits. They work with other business lines to ensure compliance, boost operational efficiency, and mitigate risk. As the Payments Risk and Governance Analyst, you will be responsible for coordinating vendor relationships, administrating data management activities, supporting the business continuity plan and operational resilience, and assisting with internal and external audits. You will work collaboratively across business lines to ensure compliance with governance standards, drive operational efficiency, and mitigate risks.

How You'll Succeed

Vendor Management

• Serve as the primary point of contact for third-party vendors supporting Payment Operations.
• Track vendor performance against service-level agreements (SLAs) and escalate issues as needed.
• Actively participate in the review of vendor SOC reports to ensure Payment Operations is fully informed and engaged in compliance matters.
• Identify and evaluate any potential gaps related to vendor invoices and credits, supporting the resolution of discrepancies and maintaining accurate financial records.

Data Management

Business Continuity Plan (BCP) and Operations Resilience

Audit & Governance Support

Who You Are

You have a bachelor's degree in Business, Risk Management, or a related field, and have at least two years of experience in Risk Management, Governance, or Payment Operations.

You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision-making.

You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

You embrace and advocate for change. You continuously evolve your thinking and the way you work to deliver your best.

You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com .

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location : IL-70 W Madison St, 9th Fl

Employment Type : Regular

Weekly Hours : 40

Skills : Analytical Thinking, Business Operations, Customer Service, Operations Management, Prioritization, Quality Assurance (QA), Technical Knowledge