Onsite Account Representative

Fastenal
Hanover Park, IL
Full-time
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OVERVIEW :

Working as Full-time Onsite Account Representative, you will be responsible for all aspects of the customer relationship and will work with the customer's upper management to ensure business success and compliance with any national or local service agreements.

RESPONSIBILITIES :

The duties and responsibilities of this position include, but are not limited to :

oWorking directly with multiple customer contacts and building relationships with upper management

oReceiving product; inspecting it for quality control, staging, scanning, and packing; and making deliveries

oPurchasing product, quoting, sourcing, and managing inventory

oDeveloping and executing a sales plan to reach and exceed business goals

oCommunicating business statistics & progress toward goals

oDeveloping continuous improvement programs

oDemonstrating and maintaining cost savings programs

oCreating a unique environment of program offerings

oHandling day-to-day needs of the customer

REQUIRED POSITION QUALIFICATIONS :

The following skills and qualifications are required for this position :

o 18 years of age or older, due to the nature of work

o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed

oPossess a degree in Business / Marketing OR equivalent industry experience and knowledge of the local market

oProficient using Microsoft Office Suite

oExcellent written and oral communication skills

o Demonstrate strong math aptitude, attention to detail and sense of urgency

oDemonstrate strong organization, planning and prioritizing abilities

oExhibit strong problem solving, deductive reasoning and decision making skills

oHighly motivated, self directed and customer service oriented

oDemonstrate our core values of ambition, innovation, integrity and teamwork

oLearn and perform multiple tasks in a fast paced environment

oWork independently as well as in a team environment

o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs

oPass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

PREFERRED POSITION QUALIFICATIONS :

oExperience and success in Strategic / Key account or National Account sales

oPrior vending and implementation experience

oKnowledge and experience using Timeline software

oPrior process mapping and DMAIC experience

oExperience speaking and presenting to groups of people

30+ days ago
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