Talent.com
Area Supervisor

Area Supervisor

Ross StoresBaltimore, MD, US
30+ days ago
Job type
  • Full-time
Job description

Area Supervisor

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to diversity, equality & inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The area supervisor is a member of the store leadership who is responsible for a specific, assigned area of the store as well as the general operations and supervision of the store when functioning as the manager on duty. Area supervisors are responsible for opening and closing the store, supervising associates, and maintaining a friendly, easy-to-shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area supervisors are also responsible for executing and supervising company operational processes as needed.

Essential Functions

Maintaining safe & secure environments :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to store leadership.
  • Responsible for security of building including entrance / exit control (associate entry / egress, receiving door, daily trash removal, etc.), electronic article surveillance (EAS) devices daily function check, cash office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
  • Customer service :

  • Treats all customers, associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes associates using company recognition programs.
  • Personal and store brand :

  • Represents and supports the company brand at all times.
  • Maintains a professional appearance, in accordance with company dress code. Ensures all associates adhere to the company dress code at all times.
  • Keeps all areas of the store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
  • General merchandising :

  • Ensures recovery, sizing and markdowns are completed to company standards through teaching, assigning tasks, and following up per company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.
  • Loss prevention :

  • Understands and complies with the loss prevention awareness program and is responsible for store loss prevention which includes maintaining a large customer service presence on the sales floor, customer and associate engagement and heightened loss prevention awareness.
  • As a representative of ross leadership, demonstrates integrity and honesty in all interactions with associates and customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures public view monitor (PVM) system is maintained properly.
  • Conducts "code 50" package inspections.
  • Executes all company best practices and maximizes productivity by minimizing steps and touches while working.
  • Front end supervision and operations :

  • Executes all company best practices and maximizes productivity by minimizing steps and extra touches when working. Ensures associates are executing to company standards at the front end.
  • Maintains pace, energy and "presence" at the front end, managing the line to expedite customer wait time
  • Trains and coach associates on cash registers, shortage control policies and other front end procedures. To meet friendly and productivity standards.
  • Controls retail associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the front end area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all associates the "scan and bag" best practice.
  • Ensures salability of merchandise on the front end, aisle tables, men's / women's 4-way features, and specialty racks.
  • Fitting rooms :

  • Responsible for the maintenance and cleanliness of the fitting rooms.
  • Ensures all fitting room garment tags are audited and accounted for to company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
  • Administrative duties as assigned by store manager :

  • Ensures cash pulls and bank deposits are conducted to company policy.
  • Responsible for front end control when needed. Understands and adheres to the policies and procedures that refer to refund approval, associate purchase approval, securing tills and cash in safe, register paid outs / ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, associate scheduling compliance, sunday payroll transmission and payroll reporting as needed.
  • Other duties as assigned by store manager.
  • Competencies :

  • Manages work processes
  • Business acumen
  • Plans, aligns & prioritizes
  • Builds talent
  • Collaborates
  • Leading by example
  • Communicates effectively
  • Ensures accountability & execution
  • Qualifications and special skills required :

  • Excellent verbal communication skills.
  • Fluency in english.
  • Prior customer service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.
  • Physical Requirements / Ada :

    Ability to use all store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the store. Ability to regularly bend at the waist, squat

    Create a job alert for this search

    Area Supervisor • Baltimore, MD, US

    Related jobs
    • Promoted
    Director, Digital Operations & Transformation

    Director, Digital Operations & Transformation

    Element Fleet CorporationSparks, MD, United States
    Full-time
    Get started on an exciting career at Element!.Element employees make a difference in the lives of others every day.We are re-defining the fleet management industry to be people first, then business...Show moreLast updated: 1 day ago
    • Promoted
    Burger King Shift Leader

    Burger King Shift Leader

    GPS HospitalityNew Freedom, PA, US
    Full-time
    We need a Shift Leader to join our restaurant team.Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operatio...Show moreLast updated: 30+ days ago
    • Promoted
    Area Supervisor

    Area Supervisor

    Maryland StaffingColumbia, MD, US
    Full-time
    Join Ross, Our Leading Off-Price Retail Chain.Our values start with our people.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores and a strong track record of suc...Show moreLast updated: 7 days ago
    • Promoted
    Operations Supervisor

    Operations Supervisor

    CVS HealthDerwood, MD, US
    Full-time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show moreLast updated: 4 days ago
    • Promoted
    Area Manager 1

    Area Manager 1

    Kellogg Garden ProductsWashington, DC, United States
    Full-time
    Responsible for driving sales growth within an assigned territory with National Retail channel customers.Build relationships with in-store customer personnel and management to maximize Kellogg bran...Show moreLast updated: 2 days ago
    Supervisor, Tea Around Town

    Supervisor, Tea Around Town

    TopView SightseeingWashington, D.C ., DC, US
    Full-time
    Quick Apply
    Powered by in-house technology, TopView Global creates one-of-a-kind experiences by land and sea for tourists and locals around the world, and builds top notch software solutions that simplify adve...Show moreLast updated: 30+ days ago
    • Promoted
    Facility Supervisor

    Facility Supervisor

    FSM GroupArlington, VA, US
    Full-time
    This is a Career Opportunity role with growth potential!.FSM Group, LLC, is an aviation fuel management company with multiple locations in the US. We are seeking a Fuel Facility Supervisor position ...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager - Spirit

    Store Manager - Spirit

    Spirit HalloweenRossville, MD, US
    Full-time
    Benefits include : Maryland Paid Sick Time, Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program.All Bonus and Pay Programs subject to qualifications. The Store Manager oversees and i...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Supervisor

    Operations Supervisor

    Maryland StaffingBaltimore, MD, US
    Full-time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show moreLast updated: 23 days ago
    • New!
    Area Pool Supervisor

    Area Pool Supervisor

    AquaSafe Pool Management, Inc.Hanover, MD, USA
    Full-time
    Quick Apply
    Area Pool Supervisor – Seasonal Leadership Role.Join our team this summer as an Area Pool Supervisor!.We're looking for experienced, responsible leaders to oversee Summer pool operations and ...Show moreLast updated: 19 hours ago
    • Promoted
    2nd Shift Production Supervisor

    2nd Shift Production Supervisor

    310 TemperingWESTMINSTER, MD, US
    Full-time
    Tempering is looking to hire a 2nd shift supervisor to help start our new evening production shift.Hours will be 3 : 00pm until 11 : 30pm, M-F. Required to apply : - Minimum of 8 Years leadership / managem...Show moreLast updated: 30+ days ago
    • Promoted
    Area Coach

    Area Coach

    Pizza HutReisterstown, MD, US
    Full-time
    Join our team and allow us to provide you with the tools and training to grow your career even further.About the Area Coach role : Our experienced multi-unit leaders have deep functional knowledge o...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Supervisor

    Operations Supervisor

    Global Medical ResponseWashington, DC, United States
    Full-time
    IMMEDIATELY HIRING! FULL-TIME Opportunity.Job Description Summary : Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and f...Show moreLast updated: 9 days ago
    • Promoted
    • New!
    Managing Account Supervisor, Food & Ag

    Managing Account Supervisor, Food & Ag

    Ketchum USArlington, VA, United States
    Full-time
    As a global communications consultancy with 100 years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of ...Show moreLast updated: 6 hours ago
    • Promoted
    Managing Account Supervisor, Food & Ag

    Managing Account Supervisor, Food & Ag

    KetchumArlington, VA, United States
    Full-time
    As a global communications consultancy with 100 years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of ...Show moreLast updated: 1 day ago
    • Promoted
    Assistant Store Manager - Spirit

    Assistant Store Manager - Spirit

    Spirit HalloweenBel Air, MD, US
    Full-time
    Benefits include : Maryland Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program. All Bonus and Pay Programs subject to qualifications.The Assistant Store Man...Show moreLast updated: 30+ days ago
    • Promoted
    Area Sales Manager

    Area Sales Manager

    Westlake Financial ServicesBaltimore, MD, US
    Full-time
    Western Funding, a dynamic and fast-growing auto finance company, believes in PEOPLE with the PURPOSE and PASSION to assist our dealer partners throughout North America. Western Funding is a fast gr...Show moreLast updated: 14 days ago
    • Promoted
    Janitorial Area Manager - Baltimore, MD

    Janitorial Area Manager - Baltimore, MD

    Diversified Maintenance Systems, LLCBaltimore, MD, US
    Full-time
    The Janitorial Area Manager is responsible for the overall coordination and supervision of District and Project managers as well as individual sites. The Area Manager also ensures customer satisfact...Show moreLast updated: 30+ days ago